The Beat Lab review for Printify: Print on Demand
June 20, 2025
I have store on Shopify and Etsy using Printify. I've been using Printify Premium and Printify Choice to fulfill my US orders, and while the platform has many strengths, the recent quality control issues have been very disappointing. Out of around 10 orders placed this past week on my Etsy store, 4 orders involving the Gildan 64000 shirts were delivered in the wrong size—that’s a 40% error rate, which is unacceptable for any seller trying to maintain customer trust. The most frustrating part is that even reprint requests haven’t been handled properly. Order #22620698.30 was originally sent in the wrong size, and even the reprint arrived incorrect again. Now I have to go back to my customer, ask for another photo, and repeat the submission process—all while trying to reassure them that we’re doing our best. The other affected orders were: #22620698.36 #22620698.35 #22620698.25 I now feel I can’t even rely on the notes I leave in the issue submission box—so going forward, for every reprint I’ll have to reach out to your support team directly just to make sure the correct item is actually sent. That shouldn’t be necessary. As a paying subscriber, I expect a much higher standard. I’m spending more time apologizing and fixing mistakes than growing my store. Printify, if you are reading this—please take this seriously and improve quality control, especially for Printify Choice orders of Gildan64000. This is impacting small businesses trying to deliver reliable service.
Thank you for your feedback! 🙏 We are sorry to hear that your order and the following reprints had the same issue. It seems to have been affected by a technical issue, and this is definitely not the experience we aim to provide. We are looking into the matter and will reach out to you as soon as possible. We appreciate your understanding and are always here to support you! ❤️✨