Naughty Gits review for Printify: Print on Demand

Oct. 11, 2018

UPDATE: I set up my store for fun, and assumed I was making money. It started getting more and more orders, but I didn't really dig in, just thought of it as "free money" for the most part. I say that to explain my mindset when finding Printify. The app was pretty easy to use, they had products different from Printful, and it seemed decent. I was pleased. Fast forward 6 months and I'm trying to get serious as a business. I started digging into my expenses, and saw that for several orders, I was LOSING MONEY. How could this possibly be? It was ALL because of PRINTIFY'S SHIPPING. Let me dig deeper... I started with Printful. I had it set up so that Printful was setting the delivery price that my customer saw because they were my only print provider. Then I added Printify. I couldn't use that delivery price thing anymore, couldn't figure out another way to set it up, so I said "Screw it" and just set flat rate shipping. Printful's shipping was usually around $3 in the US (with some rare outliers) and $7-8 internationally, so I set my shipping prices as $5 flat for US and Canada, and $12 international. Then I set it and forgot about it. That was so stupid. Each of their printers has their own shipping, and they are not just charging you the costs. They are charging you like I charged my customers, with a little padding. That is not cool. Let me break it down: Printful: A mug A backpack A t-shirt - All printed from the same place, and shipped to the same place, so shipping would be like $4 domestic, $8 international Printify: A mug - comes from one printer who charges $5 dom./ $12 int. A backpack - comes from one printer who charges $5 dom./ $12 int. A t-shirt - comes from one printer who charges $5 dom./ $12 int. - All shipped separately from different providers, costing $15 domestic and **$36 INTERNATIONAL** I don't know about you but that would be my entire profit margin. I added coasters through Printify, that were really popular but they were cheap ($9 or so bucks, $5 cost I think). I thought it would be an easy way to upsell. They ended up draining profits because the shipping ($5) would eat up the profit margin and then some. Don't be fooled by this. Do not use Printify unless they fix their shipping costs. I tried talking to support and they were just like "it's not up to us, the shipping providers set their own prices." So they don't really even care. I deleted all my products, cancelled my subscription, and uninstalled the app. I left 2 stars because for everything else, they are great. If they fixed this, I'd come back. Original Review: I love the app. It's pretty easy to use. There are a few small things that bug me, but overall it's a great app. I wish there were more products available. Right now, I have to use several different POD services, and I wish I could just use Printify. Great app!