Warrior Women Society review for Printify: Print on Demand

April 25, 2018

STAY AWAY from Printify unless you want to waste your time and screw over your customers. Ordered SAMPLES from Printify. First order came 12 days late and smelled horribly of fumes. I was concerned about the delay, but figured to give them a second try. Ordered a SECOND batch of samples, this time from two suppliers (the same as before an a new one). Suppliers A product arrived in time, but I wanted to throw up upon opening the bag the fumes were so bad. Washed the shirt inside out, and the design pealed right off. Told Prinity, replaces arrived about a week later. No fumes, but definitely not as high a quality print either. The second printer “had to replace their machinery” and the order would be over 14 days late. When it arrived, a wrong item in the wrong color was sent. Still waiting to hear back from Printify on when this can be rectified, but 30 days after my second order of SAMPLES, I still have useless products that have not been fulfilled correctly. In general their support has been good, but it’s clear emails are being answered in a queue. Twice, I’ve had quick responses from employees who have CLEARLY not read the above comments. In terms of an app - their interface can’t be beat. I get that there are growing pains, and as a company, they seem to be trying to address them. But if you care about your customers, you need to stay away for at LEAST six months. Give them time to figure out which of their suppliers can actually meet the need - before YOU ruin YOUR reputation with constant complains and returns.