Death Or Glory Co review for Printify: Print on Demand

July 11, 2018

I initially set up Printify to see what the quality of work and service was like before I started opening it up to customers. Firstly when selecting products it is surprisingly limiting as to what products are offered in the UK compared with the US. The next issue I have is that my test order was apparently shipped after 48 hours (that's fine I don't mind that) however 5 days later I still have not received said item, not even Royal Mail is this slow to deliver! So I thought I know I'll go use the live chat feature on their website to find out what is going on. I wrote a message at 10am complete with the order number. At the top of the live chat, it says "Typically replies within 1 hour" ... 4 hours later and I still have not even had a reply to acknowledge receipt of my query! Poor Customer service, Poor Delivery SLA's and poor product availability for anyone running a business in the UK. Do not use if you value any of the above.