SpookyBB review for Printify: Print on Demand
April 24, 2019
Slow production (up to 9 business days) and nonresponsive vendor reply. For example, order placed Mar 21, 2019. Zip hoodie had faded, silvery grey ink instead of white. Printify customer support said they'd take care of this Apr 2 w/ reprint. Next hoodie had same faded white ink issue. I asked Printify to get an answer from their vendor and the only answer I received was, "they need more time to investigate." It's now Apr 24th and there's no resolution, which is a shame because I really like Printify's catalog of items! The reliability and fulfillment part of their service is severely lacking, however.
We are sorry to hear there's a problem with one of your orders. It happens in less than 1% of orders. An agent will get in touch with you to clarify situation and find the best solution for you.