Dad Bod Tees review for Printify: Print on Demand
Oct. 11, 2019
Stay away. Trust me - stay away. Pros - they have a supplier that offers Dri-Fit shirts. The escalated support rep (Uyen) is terrific. They're cheaper than most (but you get what you pay for). Cons - so, so many to list. The company that offers Dri-Fit takes a MINIMUM of two weeks to print and ship a shirt. Usually it takes closer to a month - and the production time listed of 3.58 business days on their supplier page is an absolute joke. The customer support (other than Uyen) is terrible. They take HOURS to get back to you when you submit and email or chat - and then the responses are stock copy/paste answers about how they understand your concerns, and they'll look into it. Nothing ever happens. The printing quality is god-awful. I can't count how many reprints and returns I had to do due to shoddy printing. The design lab is clunky and not really intuitive. Their mobile design is a joke. At least every third order requires an email or check-up on my part. Nothing is ever easy with Printify (unless you're dealing with Uyen). My store is just a side hustle, but I feel like I spend HOURS more dealing with Printify nonsense than I do at my 8-5 full-time gig. Stay away from Printify. Use another supplier like Printful - they cost more, but you don't have to deal with the headaches and hassles. Update: If you don't believe me about the stock copy/paste answers, read all the responses to the 1-star reviews. Hilariously predictable. **UPDATE** I designed a shirt for a fund-raiser for a family member, and it resulted in probably 75-80 shirts being purchased, which would mark the end of my relationship with Printify. Of those deliveries, there were four that had weird or incorrect shirts included in them - ones that were not in ANY way associated with the fund-raiser, our company or anything else. * One had a hockey mask from the movie "Friday the 13th" with the slogan "No Lives Matter" on it * One was a red t-shirt that simply said "I Hate the Patriots" * One was a ballerina (I think) * One had a shark wearing sunglasses Printify also forgot to send 7 shirts to customers that I went and printed and delivered myself out of my own pocket, because I can't wait for you guys to rectify yet ANOTHER mistake. Please please PLEASE do not believe their "99.1%" effectiveness rate regarding their quality control - that simply cannot be true. Use Printful or someone else who knows what they're doing and can actually fulfill your orders in a timely and correct manner.
Thank you for your feedback and we are truly sorry about your experience. We are glad that Uyen is able to assist you in resolving the challenges. Our team is actively working on all aspects of our service, and we hope that you would see the improvements very soon.