Afronomical Ways review for Printify: Print on Demand
Dec. 6, 2019
The only good thing I can say about this app is that the prices are low if you get the Premium Plan, and the selection of products is extensive. Other than that, they will tell you your images are low quality but they will send them to production without your approval and "we cannot guarantee a good outcome. In case of bad results, the order will not be applicable for a replacement or a refund." It will take SEVERAL HOURS to DAYS for the BOTS to reply to your issues and they will have MULTIPLE support people eventually responding to your issue and NONE of them are on the same page and make the whole process VERY confusing. I'm trying to open my store this weekend and I am not confident at all that my customers will receive good service if I continue using this company.
We are sorry to hear you have been receiving poor support from our team, but we want to let you know that this is the busiest time of the year, and our team is overloaded with requests. Nevertheless, we want to make things right. Therefore, one of our team members will be in touch with you within the next 24 hours.