FAF Challenge review for Printify: Print on Demand

Jan. 8, 2020

Customer service is a joke! I have been emailing merchant support and leaving message on the platform for the last 24hr and no is even attempting to get back to me regarding issues with orders. Amongst other issues over December, this particular Customer received a t-shirt with something else on it instead of 2 Hoodies with my designs! They ordered on December 6th! Its now the 8th January! Its been 24hrs with not 1 reply to my messages. the customer has written two 1 Star reviews on my ETSY telling people not to buy from my shop that i am conning people! My Etsy Order Dissatisfaction Rate is below 4% because of this and my account at jeopardy. Really unhappy with the service.