Grphc Blvd review for Printify: Print on Demand
April 26, 2020
I have used this app for months - I sell HUNDREDS of items monthly. I was pretty happy with them until the last month. I understand that times have changed however they are not able to keep to even a 14 day turn around on most orders. When I ask for a refund for orders I am told that is not the policy. If you can't provide a service then the end consumer should be able to get a FULL refund. Unfortunately after how they have handled the month of April I doubt I will use them ever again.
We apologise for the fulfilment delays, but as we all are in a crisis situation, our print providers had to reduce the head count per shift for safety reasons, thus, they are experiencing order overloads. Nevertheless, we assure you that fulfilment times will get back to normal in the near future; meanwhile, one of our managers will be in touch with you within the next 24 hours to see how we can make things right for you.
