Dot & Line Co. review for Printify: Print on Demand
May 8, 2020
My prints were unfortunately not usable. I need crisp prints on poster sized paper, but they ended up being blurry. I sent my concerns to customer support, they were nice enough even though it took 2 days for a response, but it seems like there were no print experts around them to answer technical, but not too technical of questions. I was told we would try a second round of prints for free which was nice of them, but I still haven't received them, and I don't think it will matter. Printify isn't alone in this but shipping takes forever. I might test them again if I moved on to a different product, but for what I'm doing now they aren't great.
We are sorry to hear that the second order has not arrived yet. Due to the current health crisis, our print providers are loaded with orders, thus, some delays are expected. But we are actively working on reducing the delays as much as possible, and hopefully we will be able to correct that in the near future. Regarding your oder, one of our managers will be in touch with you within the next 24 hours to see how we can make things right for you. Thank you.
