Fatworks review for Printify: Print on Demand
June 4, 2020
This is such a disappointment. The support does not exist as far as I can see. They really need a chat support. So far I have not even received email support. I am getting a message (after a week) that my order is on hold because they can't ship to my address, however that is absurd as we receive mail and packages daily. The way they are writing their notification is such that the issue is on my side but it is clearly an issue with the manufacturer. There is only one place that prints them so if they can't ship it they should cancel the order.
We are sorry about the inconveniences created. The shipping restrictions from our print providers are being updated on daily basis and there is not much we can do about it. Nevertheless, we want to deliver the best service we can even under the given circumstances. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
