Hojean Merch Store! review for Printify: Print on Demand
Aug. 16, 2020
launched my first ever on-demand printing store with shopify yesterday, got over 100 orders and nearly every single one is having issues. we're constantly being notified that shipping destinations are restricted, many customers purchases are pending with the status "no payment" (and continues to not go through whenever we retry) even though the payment methods used are 100% valid/usable. would like to be in touch with someone from customer service asap to have everyone who's purchased from the store refunded and to shut down the store or resolve these issues asap.
Hello, Thank you for reaching out to us and letting us know about this issue. This is an unusual situation and should not be happening. We have referred your request to the responsible department and one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you. Thank you.
