Maizys Boutique review for Printify: Print on Demand

1 / 5

Oct. 9, 2020

What could have been a 5 star review has been reduced to 1 in less than 48 hours. I have used Printtify to order a couple thousand dollars worth of merchandise in the last 30 days for election relation items. I receive an email 3 days ago saying my orders are on hold becuase the printer ran out of banks, with instructions to transfer the orders to another provider that don't work. Not just a couple of items over a dozen in some orders. I figure maybe I am doing something wrong. I find no way to contact a live person to help me with hundreds of dollars of orders pending. emails go answered, chat box goes unanswered, nothing. Total silence. My card has been charged almost $1000 with nothing to show for it and no help transferring these orders to providers that can actually handle the orders they are getting. If I don't hear back today I am back charging the charges on my credit card and will make it clear to anyone considering using this service that to do so is at their own peril. Tech support shouldn't take 2 days! And if you're going to own a business like this have at least ONE person who can answer a telephone. I am VERY upset at the prospect of having to refund THOUSANDS of dollars in client fees NOT TO MENTION the response from those clients. IF this company comes through I will update this review.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

Printify: Print on Demand for Shopify
Printify: Print on Demand
4.8 star
7,111 reviews

Printify- Print on Demand

Developer
Shopify App Store