Clean Futures Fund review for Printify: Print on Demand

1 / 5

Dec. 10, 2020

They were great when we started in March 2020. However, since about August the customer service has been terrible. Issues with deleting items from our store, or even navigating through the store go unresolved for weeks on end, with responses that never go beyond 'our tech team is working on it' and no idea of a resolution date. Abandoning trying to get this resolved today, and terminating our account and finding a different dropshipper. Update - Dec 10, 2020: It took 8 weeks to resolve the issue, and was only done when I submitted this review. However, we are still having issues - today I cannot see my store at all, and there is no option to contact Printify support - that has disappeared. The only thing I can do is see help articles, which do not help with this issue I am having.

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

Printify: Print on Demand for Shopify
Printify: Print on Demand
4.8 star
7,106 reviews

Printify- Print on Demand

Developer
Shopify App Store