Tideschart review for Printify: Print on Demand

Feb. 13, 2021

Wow this has been the worst experience I have ever had with a company. I set up a Shopify store with Printify late November to sell products visitors of my website. In December 2nd I arranged for a tshirt sample to be sent to myself to ensure that the quality is up to standard before promoting it to my existing customers. This is when things turned bad. January 18th it still had not arrived 6 weeks after ordering a simple tshirt. They shipped it to me without any tracking so we have no idea where in the world the package is. I contacted support they tried to blame the busy holiday period and wanted me to wait until Februay 12th before contacting the local post office and if I still cannot track it down to contact them again. How on earth do they think it is acceptable for a customer to wait more than 2 months for their product to arrive? It has now passed this time I am waiting to see their response. If you care about your companies reputation or dont want to spend your time fielding complaints from your customer and dealing with printify taking no responsibility then I strongly suggest you stay away from Printify. It will create a nightmare for your business.