Bespoke Alley review for Printify: Print on Demand
June 6, 2021
While the products are cheaper compared to other POD websites, the support is extremely lazy, lethargic, and unprofessional. My Printify premium account is active on paper but none of the product prices are different than a regular non-premium account. I raised the issue with the support and facilitated all the screenshots they asked for, 2 weeks ago. I spoke to 4 people since then who all agreed that the issue is indeed valid but when asked for the resolution, their standard reply is that the tech team is looking into it and that they'll get back at earliest. It's been two weeks and no reply whatsoever even after umpteen follow-ups. My entire premium account got wasted since the month is almost over. Highly disappointed. No wonder people move out to Printful as soon as they scale.
We're sorry to hear that there has been an unresolved issue with your Premium account! One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!