Kill Your Slave Master review for Printify: Print on Demand

2 / 5

Nov. 6, 2021

Printify offers an easy to use platform and a range of print on demand companies to select from and I have enjoyed creating on the site... However...they cannot guarantee products will arrive to the customer which is a big problem. I have recently had one customer wait three months for a product and still yet to receive it. There were no shipping updates on the website that indicated any delivery issues and the only solution was to offer a resend still with no guarantees or alternatively a refund. Obviously my customer will not shop with me anymore. I understand COVID plays havoc with logistics, but other print on demand companies are navigating this situation better. I would suggest Printify focus on making sure their partner's supply chain is working from beginning to end before offering the service instead of passing blame to the delivery company.

Using app

12 months

Total reviews

2

Average rating

3.5

Developer Reply

We're sorry to hear about your experience! One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

Printify: Print on Demand for Shopify
Printify: Print on Demand
4.8 star
7,105 reviews

Printify- Print on Demand

Developer
Shopify App Store