EnricoArts review for Printify: Print on Demand
June 1, 2022
It's very apparent that your company over charges for shipping. I use other print houses and for bigger orders with heavier garments, I pay 3x's less for shipping from further away. Your discount offerings are a joke. Your discounts don't start until you spend around $1,000 and you only get a discount on the shipping to make it to the correct amount one should be paying, so there is no real discount happening at all. Your company would get much more of my business if you weren't trying to overcharge for shipping. I spend $5,000+ a month on orders from other companies regularly, but spend less than $500 on your company a month due to your unwillingness to offer any real help to your customers who buy in bulk for their brick and mortar stores. Do better by your customers
Thank you for your feedback! We're sad that hear that you haven't had the best experience with processing bulk orders. The shipping rates are set by our Print Provider, and we're working to add more providers to our catalogue, to be able to offer more competitive prices for shipping. As for bulk orders - we currently have a minimum requirement of 60 items per order. For such orders, we can offer to save up to 30% on shipping - we would advise discussing such requests directly with our sales associates, who will be able to find the best solution for you and your business - https://printify.com/bulk-orders/. We're forwarding your shipping cost concern to our team to further improve our platform, and we hope that we can turn around your experience with us!
