Rating
5.0
feedback
15
chart
#2,484
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
53%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by Karen and the team. Users appreciate the personalized assistance in tailoring the app to fit their specific needs, including custom template creation and design adjustments. The app is described as user-friendly, efficient, and meeting all requirements effortlessly. Customers highlight the prompt responses, willingness to suggest workarounds, and the dedication to excellence shown by the support team. Overall, the app is highly recommended for its functionality and top-notch customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2024
I have never had better app support in all my years both using Shopify and working directly for Shopify. Karen specifically has gone over and beyond to answer questions and tailor the app to fit our needs. It is so refreshing to be able to speak with a real person who cares and not constantly be redirected to irrelevant help documents. I definitely recommend this app! Even if you don't think it will meet your business's requirements 100%, Karen and her team are so willing to suggest workarounds and even build custom elements into the app template.
June 26, 2024
Team molto supportive nella creazione di custom template e ottimo prodotto
Thank you so much for the 5-star review! Kind regards to Luca and team. Have a great day!
June 20, 2024
This app was exactly what we were looking for. They have done a great job making everything straight forward and it looks amazing! Not only that, but their support is the best I've had. Great to work with & prompt. thank you.
Thank you for your 5-star review. It was great working with you too. :) Our kindest regards to Ali and team. Have a great week!
June 5, 2024
Such an easy experience, Karen was great at implementing the changes needed to our website, would highly recommend
Thank you for the wonderful 5-star review. You were easy to collaborate with too. Regards to Ned, James and team for making extra effort to make their user experience better by using this app.
May 14, 2024
We are using this app to automatically generate product spec sheets based on information in the product page. Perviously, we've designed each spec sheets manually but was a pain to update and reupload, each time something changed about the product. By using LitPDP, we've completely automated this task. Initially, the app did not seem very customizable. However, after contacting support, they did everything for us. The best part was that we've managed to fully customize the design of the PDF based on our original spec sheet. After requesting support, Karen helped us a lot: install, setup and customize the PDF and the download widget. They even took the time to make special tutuorials for us, about all the particular things. Great app and great customer service.
Thank you for the 5-star review. We are happy with the outcome as well. As always, we wish your business success. Regards to Marian and team.
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