Rating

4.2

feedback

20

Reviews

chart

#2,601

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    35%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify app are quite polarized, with some users praising its functionality and customer support while others criticize its bugs and lack of intuitive UI. Positive themes include the app's ability to streamline order fulfillment processes, provide custom buttons for segmentation, offer excellent customer service, and allow for customization of templates. On the other hand, negative themes revolve around the app being buggy, setup taking longer than expected, limited features for the premium pricing, and unhelpful customer support. Some users also mentioned issues with app updates and filters not working properly.

Highlights

Streamlined order fulfillment processes and custom buttons for segmentation
Excellent customer service and responsiveness
Customization of templates and UI branding
Buggy performance and setup taking longer than expected
Limited features for premium pricing and unhelpful customer support

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 24, 2025

You can find better value out there. This app is often buggy, and the UI is not intuitive for everyday fulfillment. Setup will take way longer than you expect, and features are limited for the premium pricing they charge. Sadly, their customer support is also generally unhelpful and condescending. They use ChatGPT to respond and don’t seem to value our relationship

Store

Tezumi

Using app

--

Total reviews

7

Average rating

2.7

5 / 5 Share

Aug. 12, 2025

This app paired with packrooster is a big part of our fulfillment process. And has been for a while. The custom buttons are a staple and whenever help is needed, the support pulls through. Would recommend!

Using app

Over 4 years

Total reviews

10

Average rating

4.9

5 / 5 Share

July 30, 2025

Hands down the best order printing app. It’s super flexible, easy to set up, and makes printing orders feel way less like a chore and more like a superpower. Printrooster + Packrooster is the way to go for seamless and lean order fulfilment. What truly sets it apart, though, is the customer service. The support team is incredibly responsive, genuinely eager to help, and always open to feedback. I've shared a few development ideas and they not only listened, but they actually followed up and implemented improvements based on my suggestions. That level of engagement is rare and deeply appreciated. -Nuno / Kamerastore.com

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2025

Absolutely Outstanding Support and Service! We've had an incredible experience working with PrintRooster. Their customer support has been nothing short of amazing - responsive, knowledgeable, and genuinely invested in helping us succeed. They went above and beyond in setting up lists tailored to our needs, which has significantly streamlined our business operations. Their team made the entire process smooth and stress-free. Super helpful, professional, and friendly. We truly couldn’t recommend them enough! Especially Tatu, who was always available to make any tweaks or changes to the code to make it perfect for us!! Super grateful for his support throughout the entire process

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 18, 2024

Great app! Printrooster has been a game changer for our order fulfillment process. The custom buttons allows us to easily filter and segment orders based on product variants, fulfillment location, shipping method and many more variables, enabling faster order processing and more efficient allocation of resources. Additionally, the ability to utilize various custom templates allows us to tailor our packing slips exactly to our preference and needs. The service from the support team has been brilliant and a huge help, any query or request we've made has been handled promptly.

Using app

2 months

Total reviews

17

Average rating

5.0

All reviews

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