All reviews

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 100% (21)
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1 / 5 Share

Oct. 24, 2025

You can find better value out there. This app is often buggy, and the UI is not intuitive for everyday fulfillment. Setup will take way longer than you expect, and features are limited for the premium pricing they charge. Sadly, their customer support is also generally unhelpful and condescending. They use ChatGPT to respond and don’t seem to value our relationship

Store

Tezumi

Using app

8 months

Total reviews

7

Average rating

2.7

Developer Reply

Thanks for your review. We feel that demanding special pricing in exchange of not writing a negative review is not polite or acceptable behavior. We haven't heard any reports of buggy behavior or not intuitive UI from you - if there is, please let us know what it is, so that we can address it accordingly. So far we've only received demands for special pricing and threatening behavior for not submitting to that. We do not use ChatGPT or any other AI in our email customer service. We do our customer service right here from our office in Finland and it has received very positive feedback for being helpful and understanding. We take all feedback seriously and want to improve our services, so if there is anything you'd like us to improve in our App's functionalities or our services, please let us know. -Samuli / Approosters

1 / 5 Share

June 6, 2023

This used to be a great app that worked perfectly for us, and it was a pleasure to work with the team on a couple of occasions we did need help. It looks as if they stopped updating the app over the last few months: does´t load correctly on the Shopify admin, which creates a lot of additional work. We have been seeing a Shopify API warning also over the last few months. The filters aren´t working. If they don´t want to update it they should at least try to sell it or discontinue the app. At least we can go elsewhere instead of paying the monthly fee. My last ticket went unanswered regarding the filters not working.

Using app

Over 2 years

Total reviews

13

Average rating

3.8

Developer Reply

Thanks for the review update! We haven't stopped updating the App - in fact soon there's coming a big update, which we've been preparing for quite some time. Regarding your ticket from last week - we're very sorry that it went unanswered. There was a little misunderstanding - completely on our end. Rest assured that it will be handled now. The filters you asked for do work, however, there's a difference on how different data segments are processed (orders, customers, products). The Shopify API warning means that the App needs to be adjusted to the new Shopify API version, which has been done (the notification message disappears soon, if it hasn't already). - Samuli / Approosters