Printseekers: Print on Demand
The reviews for the Printseekers app showcase a mix of positive and negative feedback. On the positive side, users appreciate the ease of use and seamless integration with Shopify. The app simplifies the production process, offers great print quality, and provides responsive customer support. Users also highlight the smooth transition from previous print-on-demand providers and the flexibility in custom sizing options. However, a significant negative aspect highlighted in one review is the poor customer service experience, with complaints about lack of communication, unresponsiveness, and a focus on larger enterprise clients. Despite this, the majority of reviews praise the app for its user-friendly interface, pricing, variety of options, and helpful support team.
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No customer service. When I set up an appointment I was told that they only provide that service to 'larger enterprise clients'. When I complained he handed me off to someone else and said I would here from him 'shortly'. I did not hear from him until the next day when he sent me an email that was supposed to answer my questions. The following day I get an email saying I had missed my meeting...one that Printseekers apparently forgot to tell ME about. He says he can set up another meeting but needs to know my time zone. I tell him what time zone I am in. He never responds back. Silence. Crickets. I guess because it was Friday. Customer service is extremely poor. Communication poor. They don't value you unless you are already a big company with lots of orders. They said so in their email. They work through emails. I don't sit in front of my computer all day waiting on the emails when they feel like responding. I terminated my account.
I recently started using printseekers, and it has been a game-changer! The web-app is incredibly easy to navigate, making the entire process seamless. What truly stands out, though, is their customer service. They are fantastic and provide lightning-fast responses whenever I have a question for my business. Highly recommended for anyone looking for a wall art print on demand service.
This POD app has made my production process so much easier by simplifying the workflow. The print quality is great, and the integration with Shopify was smooth and hassle-free. Customer support is very responsive and helpful!
The app has been great so far! Super easy to use and everything works just like it should.
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