Smart Gear Technology review for Dynamic Pricing Optimization

Dear Smart Gear team, I am Burc - the CEO of Prisync. Firstly, I am sorry for the whole experience you went through. Our team was trying to ensure that you were not missing some key functionality you could not experience during the free trial & wanted to communicate that with you after your 14-day free trial with us. This proactive approach was rewarded many times with 5-star reviews from our merchants worldwide - sad that it worked in quite the opposite way for you. All communication was stopped on the same day you requested that. Your Shopify-integrated account was removed the very instant when you uninstalled our app. We - small businesses worldwide - all need more positive energy throughout this challenging year. Therefore I am sending you all the best wishes from the Prisync team & wish you a very successful business year. Keep in mind that we're open to dialogue whenever you permit us again - and this time, we'll make sure that you set the tone. :)