Updatrr WhatsApp Automation for Shopify

Updatrr WhatsApp Automation

Updatrr WhatsApp Shopify Integration WhatsApp Abandoned Cart

Rating

4.7

feedback

19

Reviews

chart

#1,194

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    53%
  • Less than a year
    26%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the excellent customer support provided by the Updatrr team. Users appreciate the user-friendly interface, reliability, and efficiency of the app, which has helped them save time and improve customer engagement. The support team, including members like Deep, Kashish, and Sumit, has been praised for their prompt assistance and clear guidance in resolving issues. Additionally, users find the app to be feature-rich, scalable, and cost-effective, making it a valuable tool for D2C brands on Shopify. However, there are a few mentions of initial difficulties with template syncing and delayed support responses, but these concerns were promptly addressed by the support team, leading to high satisfaction levels among users.

Highlights

Excellent customer support
User-friendly interface and efficiency
Feature-rich and scalable
Prompt issue resolution
Initial difficulties addressed effectively

Rating Breakdown

  • 5
    89% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 89% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

Excellent APP with awesome support from Updatrr team. Must have for any D2C Brand.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

The app is extremely user-friendly, fast, and reliable—saving me tons of manual work and helping drive superior customer engagement. A special shoutout to Deep and Kashish from the Updatrr team! Their support throughout my Meta Business verification process was outstanding. They provided clear step-by-step guidance for display name setup and patiently ensured all requirements were fulfilled. Thanks to their help, my WhatsApp Business API was up and running smoothly in no time.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

I initially faced difficulties with the app, especially with template syncing to Meta and a delay in support response. However, I am pleased to share that my concerns were addressed promptly after reaching out again. Mr. Sumit from the support team provided exceptional assistance and resolved all my issues efficiently. I am now 100% satisfied with the experience and appreciate the dedicated support! And the app and its features are so great, and that too at such a cost effective monthly subscription. I would recommend this app, for everyone selling on shopify.

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 29, 2025

Best and most reliable WhatsApp API app. Very good customer support and very flexible backend and many features for scalability.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Updatrr Support is really incredible.when we got any issue, they solve the problem immediately.

Using app

2 months

Total reviews

4

Average rating

5.0

All reviews

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