Updatrr WhatsApp AI Automation
All reviews
Good Support & technical support also nice application
We have been using it for the past 6 months. Nice Customer support and go out of their way to support you. Their automated templates are very good. very good experience
Amazing app within budget, the customer care is very professional and helpful, I remember I got stuck with something at night around 11 pm but the customer care person helped me immediately without delay. Even their templates are meta verified so it takes very less time for approval as compared to other apps we tried previously. Strongly recommended !
We are really happy with the support provided by Updater WhatsApp AI Automation. The team is very supportive, and the person guiding me has been excellent, always ready to assist me with everything and clear our doubts. Their guidance and support give me confidence in growing my business further. We are looking forward to building a long term relationship with them and achieving more business growth together. Highly recommended!
Great app for WhatsApp automation! Updatrr has made it really easy to manage order notifications, abandoned cart reminders, and customer communication. The setup process was smooth, and the features are very useful for our Shopify store. A special thanks to Deep for helping us with the entire setup and patiently explaining everything. He was very supportive and made sure everything was configured properly. Highly recommended for Shopify businesses looking for reliable WhatsApp automation and excellent customer support!
We have been using it for the past 3 months. They have very good support and go out of their way to support you. Their automated templates are very good. Overall very good experience
Very easy to use and send out all the customer order updates through WhatsApp automation. Team is also very supportive and helpful. Overall a great app, recommended.
best support team with great guidance
Quick integration, helpful customer support, and reasonable pricing
Fantastic app and the best customer support you can ask for. Value for money app for WhatsApp related automation. Save yourself time and start with it right away.
The app works best for D2C brands . Order notifications as well as campaigns are must have for us . I love the automation feature . Kashish from their support team helped me to set up the app in a hour . And all the queries are solved with in minutes.
I had an issue with the billing, especially with charges continuing after the WhatsApp messaging stopped working. The Updattr team contacted me directly and processed a refund to resolve the issue. I appreciate them taking the initiative and addressing my concern.
We're really sorry about this experience and we understand the frustration. To clarify gently: app charges on Shopify are handled by Shopify's billing system and continue as long as the app stays installed and subscription is active on the store — we don't have the ability to charge a merchant outside of that. It looks like the subscription remained active even though the app wasn't being used, and we should have caught that and reached out to you. That's on us. We'd like to make it right. Please write to us at [email protected] and we'll review your billing history and process a refund for the unused period wherever we can. We'd also love to understand the issue with confirmation messages not going out — if something was misconfigured, we want to fix it. Sorry again for the trouble.
Updattr has been a great addition to our Shopify store. The app itself is very well built, easy to understand, and integrates smoothly into our workflow. Once we got familiar with the features, it became clear how useful it is for managing updates and improving store operations efficiently. What stood out even more than the product was their support team. We reached out to them during a difficult time for our business, and they were extremely understanding, kind, and supportive. They took the time to listen to our situation and were generous enough to extend our trial so we could continue using the app properly. It’s rare to see teams that genuinely care about their users the way the Updattr team does. Their responsiveness, professionalism, and willingness to help made a big difference for us. Overall, the app is powerful, reliable, and backed by an amazing team. Highly recommended for any Shopify store looking for a solid solution and a team that truly supports their users.
Best WhatsApp notification and abandoned cart recovery app. Give it a try
Loving the Services Very much satisfied Lovely and caring support Genuine Services provider
One of the best app for WhatsApp automation. More than the features, their support is super good. Kudos to the entire team.
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