Updatrr WhatsApp AI Automation
The reviews are overwhelmingly positive, with most users praising the app’s ease of use, smooth Shopify integration, and especially the quality of customer support. Many reviewers mention fast, professional, and highly responsive help from specific team members, with several saying the support team went out of their way to solve issues, guide setup, and even assist outside normal hours. Users also like the automation features, such as WhatsApp order notifications, abandoned cart recovery, and pre-built templates, and several describe the app as affordable, reliable, and a strong value for money. The main negative feedback is limited but notable. One reviewer gave 3 stars and complained that the team pushed a sales pitch, that the free plan was not useful, and that the interaction felt unprofessional. A few reviews also mention initial setup or syncing issues, billing concerns, or delays in support response, though these were often followed by praise once the team stepped in and resolved the problem. Overall, the app is seen as effective and feature-rich, with support being the standout strength and the free-plan experience the clearest weakness.
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Good Support & technical support also nice application
We have been using it for the past 6 months. Nice Customer support and go out of their way to support you. Their automated templates are very good. very good experience
Amazing app within budget, the customer care is very professional and helpful, I remember I got stuck with something at night around 11 pm but the customer care person helped me immediately without delay. Even their templates are meta verified so it takes very less time for approval as compared to other apps we tried previously. Strongly recommended !
We are really happy with the support provided by Updater WhatsApp AI Automation. The team is very supportive, and the person guiding me has been excellent, always ready to assist me with everything and clear our doubts. Their guidance and support give me confidence in growing my business further. We are looking forward to building a long term relationship with them and achieving more business growth together. Highly recommended!
Great app for WhatsApp automation! Updatrr has made it really easy to manage order notifications, abandoned cart reminders, and customer communication. The setup process was smooth, and the features are very useful for our Shopify store. A special thanks to Deep for helping us with the entire setup and patiently explaining everything. He was very supportive and made sure everything was configured properly. Highly recommended for Shopify businesses looking for reliable WhatsApp automation and excellent customer support!
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