Prodigi: Print on Demand
Prodigi Print on Demand App | Print Local, Ship Global
Rating
4.0
feedback
57
chart
#321
All reviews
Rating Breakdown
Review RSS Feed
Dec. 6, 2021
I sell greeting cards and art prints on my store. This app is very intuitive and has much better wholesale prices than other POD apps. I just upload my photo and enable it for different products. I have ordered some of the product samples for myself and love the quality. I recommend this service for anyone looking for print on demand. Support is also really great. I have having some issues with shipping prices, but within a few weeks they had fixed the issues and the shipping rates are back to normal!
Nov. 29, 2021
It's a great app and above all a great service: products are really good quality, customer service is helpful, prices are fair and production is quick. It is so far the best drop shipping and printing company I found.
Sept. 15, 2021
An absolutely awesome app, probably one of the best I've seen. There are a couple of things that would make it even better, but overall it works very well. I have received my test order and the products are very high quality - although I am only using prints, framed prints and canvases so I can't speak for the other products.
Thank you so much for your kind review, glad to hear you're pleased with the app and the quality of our prints. We're always working to make our app the best it can be, so I'd love to hear your suggestions on how we can make it even better; feel free to ping your ideas over to [email protected] and we'll take a look. - Craig
Aug. 23, 2021
Slow support. They charged my money even though the order was canceled. No custom orders. No cancel orders
Hi there, thank you for your feedback and review. We've checked in with the team and it appears you were messaging on our live-chat service while we were unavailable, a lot of our team are based in the UK so we're generally online between 6 am and 6 pm, Monday-Thursday BST and 8 am and 4 pm on Fridays (not including UK bank holidays). We would recommend emailing our customer service team at [email protected] if you're not getting a response on live chat as this email is monitored 24 hours a day during the week. The live chat system should have also made this recommendation automatically. We have emailed you directly as we want to resolve the issues that you’ve experienced but we've unfortunately had no response to our last message. - Craig
Aug. 18, 2021
Slow to get underway, but this is normal. Slight learning curve, but now it is a charm to work with. It creates own collection, so you have to change once imported to your shopify products. Overall a solid quick system for generating the designs and mock ups and moving them into your shop.
Aug. 5, 2021
This was exactly the type of POD I was looking for. Easy Shopify integration, exceptional quality, you upload and adjust your art, set your price, select the products for your art, and publish to your store. Now, I'm able to focus more time on painting and marketing, and less on my POD. Thanks, Prodigi.
Aug. 5, 2021
If you are looking for archival fine art prints, exceptional smartphone cases and production and delivery from the UK, US, AU and EU from a company with superb quality, exceptional customer service, a working partner and who will help to port large ranges into their platform, then you just struck gold - install Prodigi. It's simple. After a year of trialling POD apps for quality fine art poster prints we can confirm that Prodigi are the best - they have no competition in this field as far as we are concerned. Talk to them and tell them your needs and there is a great conversation to be had. We consider Prodigi a long term asset to our business and a friendly and helpful working partner.
July 28, 2021
I used this app to automate the process of selling my art prints from my Shopify store. I ran into a few issues with the pricing structure of the prints being different in the UK but the team got back to me within a day and went above and beyond to help me get it all set up and answer all my questions. Fantastic customer service! I have also received samples of the fine art prints and they are by far the best quality out of quite a few UK printers that I've tested! The app would be even more brilliant if you had the ability to download a csv of the orders which included the product image so that it could be used with the manual order form order import if you didn't want to have the whole process automated.
June 19, 2021
REVIEW ABOUT APP - it really easy to use and very user friendly. Unfortunetally, I didn't find anything for babies clothes, so can't comment on quality.
April 20, 2021
It's simple, logical, and easy to use. The step-by-step process works well. The finished product also delivers a top-quality product.
April 10, 2021
Best service and decent app. It requires lots of manual work right now to do what I want, but I know an update is in the works... even with all the workarounds I need to do currently the PROS still outweigh the CONS.
March 15, 2021
The app was easy to setup and it was also easy to setup your designs within the app. I wanted to use Prodigi to print my t-shirts as I'm based in the UK & most of my customers in the US. I thought it'd be nice to have shirts fulfilled from within the US to decrease shipping times. The print quality of the t-shirts was terrible. I got designs printed on black shirts as well as white shirts and all of them looked faded/patchy. I've decided to go with a different POD provider.
Feb. 15, 2021
Prodigi have been amazing from start to finish! I had issues with my old printers so we’re looking for someone new and the customer from Prodigi team have been amazing! They are quick to respond and also went the extra mile when I needed an urgent / important order during a busy period. The quality of all their products have been amazing! If you’re looking for a printing company I wouldn’t recommend anyone else!!
Jan. 7, 2021
I am very disappointed in the customer service. I have two outstanding orders one from November 26th and the other from December 9th for iPad cases. They have not been produced and I have written 5 times to customer service requesting the status of these orders. All I get back is we are looking into the problem with the manufacturer. No answers, I have two upset customers. It is so unacceptable. How can they stay in business with this type of lack of service? It is quite sad as the quality of the products are good,
Hi there, thank you for sharing your feedback and review. We’re very sorry about the orders with the tablet cases here. Our support team - and also our senior leadership - were in regular contact with the print partner in question to get as much information as possible, and all updates were shared where we possibly could. We also refunded the impacted orders and upgraded the shipping to try and help, but we appreciate the lack of information for these is frustrating. We really hope to be able to continue working with you and restore your confidence in us. These orders were not typical of the level of service that we work hard to provide.
Nov. 7, 2020
Pros: Intuitive and easy user interface to design products. The representative product images look professional. It's simple to adjust pricing and publish. Cons: you need to preview each product (ie. if you are making phone cases, you need to view all 50 models of phone case. eg. iPhone XS, iPhoneXS Max, iPhone 11....) as the image does not resize on all as you would think.
Oct. 31, 2020
Best printing service I've used. Good start. I'm looking forward to the app additions for multi-piece canvas prints and unframed canvas prints. I can do those on their website though in the meantime until the Shopify app has those capabilities.
Oct. 20, 2020
We launched our shop in June 2020 and we have been using Prodigi for all our photographic printing and framing - The quality of the prints and frames has been really excellent. Hannah at Prodigi has been a brilliant support throughout this journey, highly recommend them!
Sept. 18, 2020
I wish I had found this app a LONG time ago! Fantastic support and very easy to use. I am looking forward to adding new products.
Aug. 31, 2020
Easy to use interface for making cards and excellent customer support from Ed. I will definitely be creating many more products using this app!
July 30, 2020
Yes, there are many apps you can use to get mockups for your designs but I love this app. The designs are great and the integration is seamless. The only thing is that their catalogue is limited. It'd be great if they added more products. A 5/5 for me.