All reviews

Rating Breakdown

  • 5
    94% (165 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

June 27, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Very intuitive & easy to set up the accessories. Support is very helpful & the couple of small issues I've had over the years have been resolved quickly without hassle.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Excellent app, excellent service, the team are always super helpful and responsive. highly recommend.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for providing your feedback. I'd like to clarify that the development services you invested in were specifically tailored to integrate a custom layout and advanced functionality into your theme and are not related to the app or the app functionality. However, approximately six weeks following the completion of our work, it came to our attention that subsequent alterations were made to your theme by another developer, resulting in the complete removal of the programming implemented by our team. While we stand by the quality of our work and remain committed to supporting it, it's important to note that we cannot be held accountable for modifications made by external parties after the fact, which may inadvertently disrupt or remove the enhancements we've implemented. With that being said, we still went back into your theme and fixed what was removed and broken by your other developer without any additional charges.

5 / 5 Share

March 4, 2024

Works as it should, good price and quick and friendly customer service

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Just want to say that this app is absolutely outstanding and the support from customer service is truly outstanding. Thanks for all your help

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Your app is great and easy to install. Though, I encountered an issue with an error popup. I contacted your customer support team and they handled it quickly and with expertise. Thank you for creating such a fantastic app and providing excellent customer support

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Super stable, been using it for years after testing everything that was available. Support is great.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Nov. 23, 2022

The best app I've ever used. And the app features are helping to increase my sales, as well as the tech support, which is amazing too! Whenever I have a problem and ask for assistance, the team solves it quickly. I like it, and great job!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I am still so very impressed with this App! It is even easier to add the Accessories so customers can build their own ac package without the hassle of trying to find all the items they want on the website for that package. Thank you so much for a wonderful product!!!!

Using app

12 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

I'm a creator not a web designer, but as the owner of the company, I had to dive in and learn Shopify. When I needed to create an add-on, I found W3 Product Accessories. And when I couldn't get my products and collections to talk with one another, I reached out to them. Within the hour they had the problem fixed thanks to some screenshots on my end! Smart App and excellent customer service!!

Store

bevee

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Great app, simple and easy to use. Does what we need it to without hassle. Support is quick and efficient.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

L'application fonctionne très bien, c'est parfait pour mettre en évidence les produits connexes que vos clients pourraient avoir besoin. Ce n'est pas qu'une question d'upselling mais aussi de réduire les frustration de clients qui eux veulent que les produits complémentaire leur soient offert pour éviter des commandes et livraisons multiples. L'équipe de support est excessivement réactif :-) Je recommande fortement.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

We've been using Product Accessories by W3 for some years now and it's vital to our business. Allows your customers to get exactly the accessory that goes with the product in question without clicking through further pages. We recently updated to a new version of our theme and were having difficulty getting the accessories to add to cart. Contacted W3, who came along and installed it for us and got it working within 20 minutes at no cost. So grateful for their continued support, and so happy to be able to continue using an app that is so important for us. Five stars!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

It couldn't automatically install so I emailed the team and in a few days they made a copy of my theme and installed it! They are a great team and the app is very well made. 10/10

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

The app is just like their support: 1st class! Easy to install and it looks great. I’ve tried different ones and this one is the absolute best. Hands down. A+ guys!

Using app

Almost 6 years

Total reviews

4

Average rating

4.0

5 / 5 Share

March 3, 2022

This app is really useful to be able to customise our store with accessories. Highly recommend and very helpful support team

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

We had a couple of issues with the accessories app which I think were due to our theme upgrade. When I explained the issues to tech support the responses were great and exactly what we needed to fix the problems, no back and forth just great collaboration. Jason from your team was really responsive and very helpful. This is something that's not common but very welcome!

Using app

About 6 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 24, 2021

App helps us add accessories and upsell customers. Customer support helped quickly resolve the issues we had.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

The customer support is absolutely brilliant for this app. I am a novice Shopify merchant and Jason from the app team was so prompt in resolving my issue. I would certainly recommend others to try this!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Fantastic app with a great support team if you need any help! It is a must have app for all shopify stores.

Store

Radenso

Using app

21 days

Total reviews

1

Average rating

5.0