Upsell Product Add‑Ons • SG
Increase sales with tailor-made upsell/cross-sell addons
Rating
4.4
feedback
87
chart
#9,439
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
18%
-
Less than a year
46%
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More than a year
28%
Reviews Summary
The reviews for this Shopify app are quite mixed. Some users have reported issues with the app not updating cart counts immediately, discount prices not showing correctly, and recommendations not working as expected. On the positive side, many users have praised the app for its effectiveness in generating upsells, the helpful and responsive support team, and the ease of use. Customers have highlighted the app's ability to increase revenue, the customization options, and the overall positive impact on their online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2024
We are facing the add to cart and discount related issues. Any one please let me know if you have any solution. We are using Maranello theme. 1. Add to cart count is not immediately updated in cart. Cart count is updated only after manual page refresh. 2. Discount price is showing in cart page but not showing in checkout page.
We have sent you an email and a collaborator request to see what we can do. Sometimes there are incompatibilities with third-party apps and themes, especially if you use custom floating carts, etc. Our developers are usually able to resolve 95% of cases like yours.
March 29, 2024
Recommends the wrong products and sometimes does not apply the promised discount in cart. Took several contacts for the developer to look into and actually test/see the problem we were having, finally acknowledged the glitch after weeks of back and forth. Lost of wasted time and frustrated customers.
Sorry for disappointing you. Your first email to us was March 22, Friday. We replied to you on Monday. As we have explained to you earlier, when you switch product variants on a product page, the Popup add-on shows the initial recommendation and can't technically be updated without refreshing the page. We offered you alternatives like using on-page addons, or coding a page-refresh on each variant switch to refresh the Addons. I also offered you a refund, but you decided to write this review without further dialogue.
July 21, 2023
I am very happy with the support of the application, it solved my needs, in a short time. thank you
Happy to help! Feel free to contact us whenever you need us again =)
April 21, 2023
I am very happy with the Upsell Product Add-Ons app. I love that there are analytics so you can see exactly how many products and revenue has been generated by people using the Upsell App. The support staff was very helpful when I requested some changes with how things were displaying. I've been using this app for over a year now and can truly say that I would recommend it.
Thank you so much for your kind words! We are supermotivated to move forward when we see happy customers =)
Dec. 23, 2022
Excellent support provided by the team. The display was customised to our requirements. I would recommended this app if you wish to sell addons on your shopify store.
Thank you for your review. We are always happy to help =)
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