Upsell Product Add‑Ons • SG
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The app doesn't work. When I asked for tech support, I was asked to give access and then the developer or whomever changed MANY of my settings without telling me.
I'm very sorry to hear that. I'm not sure what settings you are referring to as we did not change anything but our app settings to make it work Your store is using a custom cart drawer which we don't fully support. We spent many hours trying to help you and are still willing to make it work. I even offered you to build a custom parser to apply and display discounts using your cart drawer, which is far beyond the scope of our support. I suggest that you reapprove collaborator access and we'll dedicate a software developer to help you make it work.
Really wanted this to work. Nothing showed up on screen no matter what i did. This is a basic feature shopify should just have. Now I have to keep on doing this the hard way. If only it worked, i would be thrilled.
Dear client, A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately. I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at [email protected]. Best regards, Alexey from SAAS Grove team.
I really tried to make this app work, in theory it should work great, but it keeps crashing and has caused a lot of grief in my shopping cart code. Don't waste your time like I did.
Dear client, A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately. I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at [email protected]. Best regards, Alexey from SAAS Grove team.
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