Eid Creations review for Upsell Product Add‑Ons • SG
April 1, 2022
The app doesn't work. When I asked for tech support, I was asked to give access and then the developer or whomever changed MANY of my settings without telling me.
Developer Reply
I'm very sorry to hear that. I'm not sure what settings you are referring to as we did not change anything but our app settings to make it work Your store is using a custom cart drawer which we don't fully support. We spent many hours trying to help you and are still willing to make it work. I even offered you to build a custom parser to apply and display discounts using your cart drawer, which is far beyond the scope of our support. I suggest that you reapprove collaborator access and we'll dedicate a software developer to help you make it work.