Criteo Sales Growth Ads
Trusted and impactful advertising to grow your business
Rating
3.2
feedback
28
chart
#3,071
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
21%
-
Less than a year
68%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify app are quite polarized, with a mix of 1-star and 5-star ratings. On the negative side, many users have reported issues with the app not working, difficulties in creating accounts, and a lack of responsive customer support. Some users mentioned problems with billing and unauthorized charges, leading to frustration and a sense of being scammed. On the positive side, users praised the app for its great communication, customer support, and ease of use. They highlighted the app's effectiveness in boosting sales, straightforward integration with Shopify, and the helpfulness of the support team. Overall, the app seems to have a significant impact on revenue growth for many users, despite the challenges faced by some in terms of functionality and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 13, 2024
The new app has functioned smoothly for us and installed easily. Overall, we are very pleased with Criteo's network and targeting.
April 27, 2024
Installed the app but it is not working, and I have contacted support but they have not bothered replying. Why bother listing their app on the Shopify store, if their attitude is so lackadaisical that it destroys confidence in anyone considering spending money with them.
Dear partner, We sincerely apologize that you are running into issues with the app. Upon investigating, we found that our support team did respond to your inquiry on April 25th. However, it’s possible that our email ended up in your spam folder, would you be able to check there for an email from Criteo Support? If you're unable to locate the email, please don't hesitate to reply to this message or resend your original support request. We'll be happy to assist you further and ensure your Criteo App is working properly. We take all support requests seriously and aim to respond promptly. We appreciate your understanding and patience in this matter. Sincerely, The Criteo Support Team
Jan. 25, 2024
Does not work. Created Criteo account, page is blank. Not linking to Shopify. Confusing and not user friendly. Waste of time.
Jan. 6, 2024
No Login works, no verification..nothing...no support. It looks like the company no longer exists. It would have been a good alternative.
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