Criteo
The reviews are overwhelmingly positive about Criteo’s retargeting and display advertising capabilities, with many merchants saying it boosts sales, improves ROAS, and is easy to install and integrate with Shopify. Users frequently praise the dashboard, campaign setup, product catalog export, and the helpfulness, responsiveness, and attentiveness of the support and sales teams. Several reviewers also mention that the app works smoothly, provides useful reporting and targeting tools, and has become an important part of their marketing mix. The main negative feedback centers on setup and support problems for a smaller but vocal group of users. These reviewers report buggy behavior, login and verification issues, product feeds not updating, payment-method/account errors, and difficulty launching ads or using advanced features. A recurring complaint is that support is slow, automated, or unhelpful, with some users saying tickets go unanswered or documentation is confusing and incomplete. There are also a few notes that previews may not match reality and that some issues were only resolved after long delays or after leaving a negative review.
Review RSS feed
Absolutely HORRIBLE in terms of product setup. and even worse for customer service. Their product feeds never update no matter how many times you "hide" a product. We have been trying to get this setup to work for weeks. Everytime we get someone on via chat for help, they give us useless links to articles and dont actually address our questions. I am amazed anyone is using this at all. We will give it ONE more attempt, but we are cutting bait if we dont get any help.
Easy to use interface and campaign set up process. Engaging visuals and reporting. Helpful and responsive customer support. Sometimes the aesthetics of previews don’t exactly match reality.
Criteo's has been a game-changer for our store! Its personalized retargeting brings back customers who browsed but didn’t buy, which has significantly boosted my conversion rates. The setup was a breeze, and I love how the dashboard provides clear insights into what’s working. I've noticed a tangible increase in sales, and the personalized ads resonate well with my audience. If you're looking to give your marketing efforts a real boost, I highly recommend trying Criteo!
We launched our initial month of advertising and found that our retargeting efforts were exceptionally dynamic. We experienced a significant increase in traffic, and while we are still in the process of optimizing our ads, we noticed immediate sales results. Additionally, Criteo has proven to be highly effective for us.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.