All reviews

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
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5 / 5 Share

Oct. 13, 2024

The product is very simple to use and deploy. Further, Jeff the founder who is hands-on with support is 10/10 responsive and supportive. I highly recommend this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

This is an incredible app that does exactly what it sets out to do. It allows stores to easily set up and run auctions and has every feature we could want for leveraging that type of sales channel. In addition, the support for this app is unmatched. The developers go above and beyond to help resolve any issue or question. You can tell the developers care about Shopify and their clients.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Just downloaded and seems to work fine. The tech support is 6-stars. They have been wonderful helping with setup.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Auction Pro was easy to install and integrate. There's clear step by step instructions on everything from creating to fulfilling auctions. The only small downside is the slight restriction on design customisation(althought this is being addressed in future updates). Auctions are easy to schedule, and the duplication feature makes it easy to set up multiple similar items in a short space of time. Perhaps most importantly, the support is top notch. Jeffrey answers any questions I might have in a quick and friendly manner, and is always willing to take on ideas on how to improve the app. An easy 5 out of 5!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

Easy to use and extremely great support! We had a few issues because we're using a vintage theme but Jeffrey fixed everything for us right away.

Store

Upton

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Great app to get going with auctions - lots of features and simple to use. Support from Jeffrey has been amazing - always gets back promptly and sorts any issues.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Excellent customer service, excellent app. I and a small problem and it was fixed very quickly. Thank you Jeffery for all your help

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 8, 2023

AMAZING support! I can't say enough. Easy to use once one spends a little time with it. This one will even get better in time. Support answered every detail of every question I had as quick as quick is. Amazing

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Ứng dụng rất đơn giản và dễ sử dụng, đơn giản và dễ sử dụng nhất trong các ứng dụng đấu giá tôi từng thử qua. Giao diện cũng thân thiện và đẹp. Tuy nhiên có 1 vài chức năng mà đấu giá cần thiết chưa có, hy vọng sẽ sớm update trong thời gian tới. Thanks Team.

Using app

26 days

Total reviews

26

Average rating

5.0

1 / 5 Share

May 31, 2022

I installed the app, which worked fine, but the app produced several errors and did not work, which I forwarded to the developers with screenshots. I deleted the app and gave it a bad rating because I didn't receive a response from support even after 5 days - that's not right! I've always had the experience that you have to adjust apps and contact support, which has always worked so far - but no response at all is not okay.

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Customer support never received any emails on your behalf. There was never any contact with the merchant to fix any of the mentioned issues. We aim to provide world-class customer service and have had a great reputation in doing so. It's unfortunate you had a negative experience and we would be glad to help you with any issues you are unsatisfied with. Please reach out to [email protected] to resolve any issues. Thank you

5 / 5 Share

April 13, 2022

This is BY FAR the best auction app on the market. Auction Pro identified and adjusted to my "vintage" style theme seamlessly. The interface is easily navigable and very responsive. Seriously, within minutes you can have fully-functional auctions on your products. Registered customers can view previous bidders and set an automatic bid amount! Customers are also notified via email when they`ve been outbid. Auction Pro will speak for itself if you utilize the free trial. The statement "priority customer support" is without question a great understatement. My theme is WolfofShopify: an older theme with several translation errors resulting in a registration page without a first/last_name key. The Auction Pro app requires this information. I contacted [email protected] with the issue as described above. The Founder and Developer at EngineLaser responded to my email within hours. Our conversation made it clear I`d have to create html for a first/last_name field. I have absolutely no idea how to code. Jeffrey offered his assistance without hesitation. He inputted html to improve my website; ultimately, granting access to this incredible app within hours. A top-notch auction app with a customer-driven Founder and Developer. I`m sold! My sincere appreciation Cheeky Breaks

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

A great app with excellent service. The best Shopify app for auctions that I know of. I am sure that this app will still get great extensions

Using app

About 1 month

Total reviews

1

Average rating

5.0