All reviews

Rating Breakdown

  • 5
    83% (206 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (7 ratings)
  • 1
    10% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2022

Vashu Bhatt at Webkul has been absolutely amazing and helpful and getting us ready for our auction. It is easy and simple to use and the support is always 100%. Would definitely recommend this team and app to help with all auction needs.

Store

wwfsa

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

We are organizing several Shopify store and using this app in all of our store. Most best thing of Webkul is their support. Their support is quick and accurate. They listen to our request and improve the function if possible. We will keep using this app and app from Webkul.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Webkul has excellent support! Fast and reliable, their Product Auction app delivers what it promises at a reasonable price.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Great Experience with this app. Amazing and very helpful with the cliente service and Support. Super recommend this app for bursting your sales.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Using app

About 2 months

Total reviews

7

Average rating

4.0

5 / 5 Share

Oct. 19, 2022

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Store

Peyango

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away. app is easy to use

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Easy to use with an intuitive interface. Large auctions can be held seamlessly. The customer service is top notch.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

This continues to be an amazing app. I've used it to run my weekly auction for almost 4 years now. The team at Webkul are quick to resolve any technical issues that surface, which is rarely. I run 400 lots a week and it takes bids quickly and efficiently. Couldn't run my business without it.

Using app

About 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Hallo ich habe die App auf cashewrella.de installiert, der Support ist erstklasig, schnell und sher zuvorkommend! Vielen Dank für die perfekte Unterstützung! Viele Grüße Udo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

The Support is really helpful! I need help to install the code and they did it in a few hours. Thanks to the team!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

July 5, 2022

After testing all three auction apps available in Shopify's app store, I found Product Auction to be the best. As many of the reviews indicate, the developer's support was needed to run the app. They gave me great support to fix the issues that were probably theme related. It would be even much greater if the setup manual was more detailed, especially for the front end configuration. Editing code is often very tricky and the liquid files and templates vary depending the theme used. Some of the customization can be easily and safely done by Online Store 2.0 features. If you encounter any issues when installing the app that you find difficult to resolve on your own, please do not hesitate to ask developer's support. They are highly skilled and talented and can provide you with solutions.

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

June 27, 2022

I have not had the chance to use the app yet but the customer service is wonderful. I contacted support, asked for a one on one meeting, and was talking to Ayush Kansal within the hour. He was able to answer all of my questions, guide me through some of the setup process and went above and beyond to accommodate all of my requests. We will give the app a review once we have the opportunity to run a few auctions.

Using app

18 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

5 / 5 Share

June 9, 2022

Setup was easy, and I just had my first support ticket and the chat was super fast and responsive and got my issue solved within minutes. Really liking this app so far!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear your great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

May 31, 2022

Great app and great service - works as advertised on my site. It's a very complicated app so some work may be required for your theme.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

5 / 5 Share

April 18, 2022

This is a review for the customer service. They went above and beyond to make sure the app was installed correctly and walk through all of my questions. They even stayed passed working hours to help. Really great. I am just now starting to use the app and will update this review when I have had experience with it.

Store

Biite

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

April 13, 2022

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey ! Thank You for noticing & appreciating our additional efforts. Yes, We have started offering support in different time zones as well. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

5 / 5 Share

March 23, 2022

Support is top notch! You can schedule a video conference call and they will help you out! Ayush was a huge help in getting my auction up and running!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul