All reviews

Rating Breakdown

  • 5
    83% (131 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (16 ratings)

Reviews with Text

  • 99% (154)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2020

We've used the app for about two months now with no issues. This week we decided to change our Shopify template from the free version to one of the paid ones. When we made the swap it threw off somethings with the front end of the auctions. I tried to code myself and then sought out help. I was a bit anxious because there is a massive time difference but I was able to schedule an early morning appointment and get it sorted via email within 15/20 minutes.

Using app

About 2 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 8, 2020

I have just started with this app, so far I am very pleased! They have been SUPER helpful in the setup process, quick and knowledgeable. I have a very old template and the app is even compatible with it. I was a little daunted at first, as I couldn't find much info about the app online before I started my free trail, but learner manuals are provided once you set your first meeting after sign up.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Still working my way around the app, but the customer service so far has been exemplary. The person who helped me was able to meet my specifications and was very helpful in answering questions.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

I have been using this software for almost a week now. Had some questions on how to get everything implemented. Ayush responded in a very timely manner and took care of every issue that I had. I would def recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2020

Customer Service is great and this app provides everything I need to run my store auctions! I want to keep it all to my self!

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 13, 2020

Awesome Support!!! They help me configure the Automatic Payment from Braintree and now it is working perfectly. Thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Needed assistance setting up Auctions on my site...Excellent service, great help and exactly what I wanted!! Cannot recommend enough.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for the review. We are glad that we are able to help setting up auctions on the store. Good luck.

5 / 5 Share

June 3, 2020

Support was very helpful setting up the app during my Trial... I'm looking forward to testing out the Auction app!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2020

We needed this app for a special event auction (digital because of Covid-19) The development team was super helpful and was able to implement for me when I couldn't figure out the code (I'm not a developer). The rest of the usage is super intuitive. I recommend this tool.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

Amazing support! At first I thought it was complicated to set up but then it became so easy with the support. Thank you for your help Ayush!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2020

So far so good! Really easy to schedule a time and chat them for support as well. Happy with the choice to go with this app!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Good luck for the auctions. In case you have any issues, feel free to connect.

5 / 5 Share

March 19, 2020

Good support. The app support Vietnamese language. That's great. I will install this app for my next web also

Using app

About 21 hours

Total reviews

7

Average rating

4.9

Developer Reply

Hi, Thank you for the review. We are glad to assist you with all the upcoming installs on new stores :) Happy Selling

5 / 5 Share

Sept. 21, 2022

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the review. The support is equally delighted in helping you in every possible way :) Thank you

5 / 5 Share

Dec. 16, 2020

The application is easy to use, and offers great functionality. Most importantly, the support team is very fast in responding and have been a great help and added great value !!!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Amazing app that has all of the functionality (And then some!) of what we needed to accomplish our campaign!

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2019

I used this app to help me sell products that I found really hard to put a price on myself, ie artwork. I booked a time slot to get online chat support on integrating the app on my website and it all went so smoothly. The support was very clear and friendly, My first auctions have just finished and been paid for without any hitch, so I came straight here to leave a deserving 5 star review :)

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Really nice to know, that the support team was able to help you and you have your auctions running :) Please feel to write to support team if you have any query.

5 / 5 Share

Aug. 11, 2019

This is a well thought out app that was easy to install due to the concise instructions. Most of the app installs itself with little input needed from the user. We have had excellent response from Neha and the team at Webkul who have worked with us to customize parts of the app to meet our specific needs.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

We're using this app to enable customers to bid on special limited edition products and memorabilia. The app was easy to install. All the information you needed to configure the app was easily accessible and straight forward. On the front end the app was laid out correctly. It didn't affect the current layout or store functionality. The customer service we received from Neha at Webkul was quick, concise and efficient. Any questions or issues I had was resolved very quickly. Their customer service is extraordinary.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 8, 2019

The support team was extremely helpful for customizing the app to my store needs. They have made many revisions and were very quick to reply.

Using app

4 days

Total reviews

1

Average rating

5.0