Rating

4.9

feedback

305

Reviews

chart

#242

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the user-friendly interface, wide range of features, and excellent customer support, particularly from Phoebe, Tessa, and Helen. Users appreciate the ease of customization and the ability to add labels and badges to their products effectively. The support team is highlighted for being responsive, helpful, and patient in resolving any issues that arise. However, there are a few negative reviews mentioning occasional technical errors and frustrations with the pricing structure, especially when transitioning from a free to a paid model without prior notice.

Highlights

Positive user experience with the app, including user-friendly interface and wide range of features
Excellent customer support from Phoebe, Tessa, and Helen
Ease of customization and effective addition of labels and badges
Responsive and helpful support team
Occasional technical errors and frustrations with pricing structure

Rating Breakdown

  • 5
    96% (294 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

The app is easy to use, lots of different options and speedy support when it is needed.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I've contacted the support to set up a badge on my product's page and this was the fourth app I've tried without getting any good results. (I could not have imagined it was so difficult to get a the correct badge on your store...) I've had a great experience with Phoebe, not only she helped me to solve the problem but she did it very fast. I'm very happy with the app and with the customer service. Very recommended to for your badges!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

phoebe is very good.Very patient and supportive

Store

OYROSY

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Having a great experience so far with this app! Phoebe on the support team has been AMAZING! She's been a huge help setting up badges for us...

Store

Prime

Using app

About 23 hours

Total reviews

8

Average rating

5.0

4 / 5 Share

Oct. 30, 2024

Muy buena aplicación para las etiquetas, y buena atención al cliente de su asistente Phoebe, lo único que nos gustaría es que se especializaran también en español, aunque hicieron el intento y me solucionaron el problema igual aun que no es su especialidad el idioma, super recomendados.

Using app

About 1 month

Total reviews

1

Average rating

4.0

All reviews

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