hangful review for BOLD Bundles ‑ Product Bundles
Sept. 27, 2019
After trying out this app, I saw the potential it had but decided it wasn't the right fit for my store's vision and theme. After I decided to remove it, however, problems arised when the bundle boxes sill remained visible on my store. I had trouble removing them, however the support team was very quick to respond to my concerns and help me fix the issues. Special thanks to Charles from Bold Commerce who went out of his way to see this issue resolved all the way through.
Hi there. I'm very sorry you had troubles with getting the app properly installed, and when it wasn't working properly, uninstalled. Liquid code can sometimes be difficult to implement, so we have a team of installers ready to get the code installed properly onto any theme for all of our merchants. Should you decide you'd like to give our Bundles app another try, we'd be more than glad to get one of our installers to complete the install and test it out so you can try the app out how it should work! However, we understand you need to do what's best for your business, and are also more than willing to get the app's code completely removed from your store should you wish. One of our specialists, Charles, has left you an email, and was unable to reach you via phone. Please let us know what you'd like to do, and we will gladly assist with whichever option you choose!
