Grand Trunk review for BOLD Bundles ‑ Product Bundles

Dec. 6, 2016

I can't remember the last time I left a review, but my experience with the tech support of Product Bundles was amazing. I am a junior developer and was a little hesitant about having experts look over my code as I was trying to integrate the Product Bundle app as well as expand on some of its features. When I emailed the tech support, I got a reply within 24 hours and even an email over the weekend! David was my point of contact and was amazingly supportive. Not only did he give me TWO solutions to my problem, but when I told him I was new to coding, he offered to give me feedback on my personal code as well. I received more excellent feedback from him than I have from any of my other mentors in coding! After I fixed my issue using his solution, I wanted to go back through my code and work on the suggestions he gave me. If I ever have an issue with a Bold Product (which I have only had this one and it wasn't actually an issue with the app), I will never hesitate to reach out to their customer service!