Rating

4.9

feedback

51

Reviews

chart

#1,235

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    16%
  • Less than a month
    41%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in customizing their online stores. Many users highlighted the quick response times and proactive assistance from the support team, mentioning specific instances where their issues were resolved promptly. The app's ability to create custom fields, personalize products, and improve the overall look and functionality of their stores received high praise. However, there was one negative review mentioning that the app stopped working, leading to frustration due to lack of communication from the developers.

Highlights

Positive customer support and quick response times
Ease of use and effectiveness in customizing online stores
Proactive assistance from the support team
Creation of custom fields and product personalization
One negative review mentioning app malfunction and lack of communication

Rating Breakdown

  • 5
    96% (49 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (50)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 7, 2025

Great app and really easy to use. I use this on two of my sites for personalised products. Customer support is also perfect and very quick to assist with minor setup issues. Thank you

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

Great app - does exactly what it says, and easy to set up. Great customer support too. Recommended.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Reached out to the dev team to update a feature on the cart and they were very prompt and helpful. Resolved quickly. Deleting a paid add-on on the cart will now remove the personalized field details from the product (it used to leave it on the product, which led to confusion during fulfillment). Great service. This is a very useful app for us.

Store

COUP

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2025

Great and quick support from Ed

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

very supporting app, easy to install and very good support.

Using app

27 minutes

Total reviews

6

Average rating

5.0

All reviews

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