Rating

4.9

feedback

55

Reviews

chart

#1,117

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    13%
  • Less than a month
    40%
  • Less than a year
    36%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and quick response to feature requests. Many users highlighted the excellent service provided by the support team, mentioning quick resolution of issues and the addition of requested features in a timely manner. The app is described as fantastic, easy to install, and essential for customizing products on Shopify stores. Users also appreciated the user-friendly interface and the ability to add custom fields effortlessly. However, there was one negative review mentioning that the app stopped working and there was a lack of communication from the developers, leading to frustration and a switch to a different app.

Highlights

Positive customer support and quick response to feature requests
Ease of use and user-friendly interface
Timely resolution of issues and addition of requested features
Essential for customizing products on Shopify stores
One negative review mentioning app malfunction and lack of communication

Rating Breakdown

  • 5
    96% (53 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Ed was very helpful during the set up phase of using this app. This app is easy to install and works as it should. Thanks ! 5*

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Customer support is very responsive and knowledgeable

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Awesome and easy to use app, just what I needed for my store. Small problem with the text on the front-end, contacted Customer Support and within minutes problem solved! Thx

Store

Noelou

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 10, 2024

Good app. Helpful support.

Using app

18 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

We are very pleased with the app, which covers our needs for personalization. Also have to mention the great service provided by the support team - they solved our tweak requests within hours, and also followed up to check if everything was working properly.

Using app

30 days

Total reviews

1

Average rating

5.0

All reviews

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