Rating

4.9

feedback

62

Reviews

chart

#603

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    16%
  • Less than a month
    40%
  • Less than a year
    24%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and quick resolution of issues. Many users highlighted the responsiveness of the support team, particularly mentioning Ed's assistance in setting up the app and resolving any concerns. Customers appreciated the app's functionality in adding custom fields and personalization options to their online stores. The free nature of the app was also a significant plus point for many users, along with the continuous updates and improvements based on user feedback. However, there was one negative review mentioning that the app stopped working, and the developers were unresponsive, leading to frustration and a switch to a different app.

Highlights

Positive feedback on ease of use and helpful customer support
App functionality for adding custom fields and personalization options
Positive mentions of the free nature of the app and continuous updates
Responsive support team and quick issue resolution
One negative review highlighting unresponsiveness leading to a switch to a different app

Rating Breakdown

  • 5
    97% (60 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2025

Great app - does exactly what it says, and easy to set up. Great customer support too. Recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Ed is very helpful and provides the accurate instructions I need to achieve what I want to do. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Reached out to the dev team to update a feature on the cart and they were very prompt and helpful. Resolved quickly. Deleting a paid add-on on the cart will now remove the personalized field details from the product (it used to leave it on the product, which led to confusion during fulfillment). Great service. This is a very useful app for us.

Store

COUP

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2025

Great and quick support from Ed

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

very supporting app, easy to install and very good support.

Using app

27 minutes

Total reviews

6

Average rating

5.0

All reviews

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