Textly: Product Custom Fields
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and quick response times. Many users highlighted the effectiveness of the app in customizing products and the helpfulness of the support team in resolving issues promptly. The live chat support was particularly appreciated for its speed and efficiency. However, there were a few negative reviews mentioning issues with language support and delayed responses from the developers.
App works great, easy to use. Had a slight issue and the live support had it all sorted within minutes. Seriously great!
Excellent customer support over live chat and email. The team talked me through set up and when there was an issue, they resolved this and followed up within a few hours. The app gives me exactly the flexibility required for customised products. Reasonably priced and would definitely recommend.
This App is amazing. The customer support is also top notch. Ed helped me out within a minute of creating a chat and walked me through, step by step, everything I wanted to do!
não faz o que promete e não tem em português
We’re sorry to hear that the app didn’t meet your expectations and truly appreciate your feedback. We’ve tried to reach you through multiple channels but unfortunately haven’t received a response yet. The point you mentioned is actually a feature request rather than an issue, and we understand how important Portuguese language support can be for our users. Your feedback has been shared with our team and is being considered for future updates. We’re continuously working to improve the app and enhance the user experience with every release. Customer satisfaction is our top priority, and we offer live support 7 days a week to assist users whenever needed. Please feel free to contact us anytime — we’d be happy to help. Best regards, Ed
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