Textly: Product Custom Fields
Add custom fields, textbox, text field with product customizer
Rating
4.6
feedback
63
chart
#1,296
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
22%
-
Less than a month
38%
-
Less than a year
27%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer support, quick response times, and effectiveness of the app. Customers appreciate the ease of use, helpfulness of the support team, and the ability to customize their online stores with custom fields. However, there are a few negative reviews mentioning issues with app functionality and lack of communication from the developers, leading to dissatisfaction among some users.
Highlights
Review RSS Feed
All reviews
May 17, 2026
still charges after its been removed from store
We’re sorry to hear about your experience. To clarify, billing and subscription charges are fully managed by Shopify and are not controlled directly by our application. We also attempted to contact you multiple times to investigate and help resolve the issue, but unfortunately we did not receive a response. Our team is still happy to assist if you’d like to reconnect with us so we can help review the billing status together with Shopify. Best Regards, Ed
May 2, 2026
Excellent customer support over live chat and email. The team talked me through set up and when there was an issue, they resolved this and followed up within a few hours. The app gives me exactly the flexibility required for customised products. Reasonably priced and would definitely recommend.
Feb. 15, 2026
não faz o que promete e não tem em português
We’re sorry to hear that the app didn’t meet your expectations and truly appreciate your feedback. We’ve tried to reach you through multiple channels but unfortunately haven’t received a response yet. The point you mentioned is actually a feature request rather than an issue, and we understand how important Portuguese language support can be for our users. Your feedback has been shared with our team and is being considered for future updates. We’re continuously working to improve the app and enhance the user experience with every release. Customer satisfaction is our top priority, and we offer live support 7 days a week to assist users whenever needed. Please feel free to contact us anytime — we’d be happy to help. Best regards, Ed
Feb. 3, 2026
Great support and very responsive team. I reported an issue by email the evening before, and the very next morning the team had already released an update that fixed the problem. Communication was clear, fast, and efficient. The app now works perfectly on our live storefront with subscriptions. Highly recommended.
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