Textly: Product Custom Fields
The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick response times, efficient problem-solving, and willingness of the support team to go above and beyond to assist with any issues. The app itself is praised for its user-friendly interface, flexibility for customized products, and effective functionality. However, there are a few negative reviews mentioning issues with language support, lack of response from developers, and app malfunctions leading to order disruptions.
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App works great, easy to use. Had a slight issue and the live support had it all sorted within minutes. Seriously great!
Excellent customer support over live chat and email. The team talked me through set up and when there was an issue, they resolved this and followed up within a few hours. The app gives me exactly the flexibility required for customised products. Reasonably priced and would definitely recommend.
não faz o que promete e não tem em português
We’re sorry to hear that the app didn’t meet your expectations and truly appreciate your feedback. We’ve tried to reach you through multiple channels but unfortunately haven’t received a response yet. The point you mentioned is actually a feature request rather than an issue, and we understand how important Portuguese language support can be for our users. Your feedback has been shared with our team and is being considered for future updates. We’re continuously working to improve the app and enhance the user experience with every release. Customer satisfaction is our top priority, and we offer live support 7 days a week to assist users whenever needed. Please feel free to contact us anytime — we’d be happy to help. Best regards, Ed
Great support and very responsive team. I reported an issue by email the evening before, and the very next morning the team had already released an update that fixed the problem. Communication was clear, fast, and efficient. The app now works perfectly on our live storefront with subscriptions. Highly recommended.
güzel ve hesaplı bir uygulama. canlı destek çok hızlı. teşekkürler.
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