Rating

4.9

feedback

1,020

Reviews

chart

#508

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    43%
  • More than a year
    37%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, quick customer support, and customization options. Many users highlighted the fast response times and helpfulness of the support team, mentioning that they were able to resolve issues promptly. The app's functionality, especially in organizing product information into tabs, was highly appreciated. However, there were a few negative reviews mentioning issues with interference with other apps and unexpected tab combinations on product pages.

Highlights

Ease of use, quick customer support, customization options
Fast response times, helpful support team
Organizing product information into tabs
Interference with other apps, unexpected tab combinations

Rating Breakdown

  • 5
    96% (983 ratings)
  • 4
    1% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2025

Great app and excellent support! The app works perfectly for organizing product information with tabs. It's easy to use and very flexible. Customer support was fast, professional, and super helpful — they quickly solved my issue. Highly recommended!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2025

Super easy to use and very fast help from their team if you need it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thanks for the warm words and great review! Don't hesitate to contact our 24/7 support team if you have any questions or need additional help. We are always nearby. Best regards, The NexusMedia team.

5 / 5 Share

April 16, 2025

Great app the tabs are simple and easy to use and they were able to do a really strange custom design for me which was really impressive

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback! We highly appreciate it! It was a pleasure to help you achieve the desired result. Should you need additional help, just contact our 24/7 support team. We are always nearby. Warm regards, The NexusMedia team.

1 / 5 Share

April 14, 2025

I thought it was great until I realised it was interfering with other apps, such as translation apps to have my store in multiple languages. Everything turned to English.. Also it started combining tabs that I had only selected for 1 product, yet with some products, an extra tab was added to the product page... Very annoying. Off to the next app. This was a waste of precious time.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, Thanks for your feedback, and we're sorry to hear you had this experience. Many of our merchants successfully use EasyTabs alongside various translation apps with no issues. It's possible there was a specific conflict with the translation app you're using — and in such cases, our 24/7 support team is always ready to help and resolve the issue ASAP. Regarding the tabs showing up on the wrong products — EasyTabs supports two types of tabs: Standard (based on headings in the product description) and Shared. Extra tabs may have appeared if there were headings in the product content that matched the structure used for Standard tabs. If you could share a specific product where this happened, we'd be happy to take a look and fix it. We understand how valuable your time is, but if you decide to give EasyTabs another try, our support team will gladly help you set everything up the way you need - just reach out at support@nexusmedia-ua.com. Best regards, NexusMedia Team.

5 / 5 Share

April 9, 2025

Always very helpful and responsive when a question or issue arises.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the kind words and great feedback! Our main priority is to make app usage as comfortable as possible. So, if you encounter any difficulties or have additional questions, just contact our 24/7 support team. Best regards, The NexusMedia team,

All reviews

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