italianfitfood review for Product Expiry Toolkit
April 16, 2023
The app looks like very interesting but the customer service isn't very helpful. I'm actually using another expiration date app and I want to import the expiration dates that are in another csv format. I'm not an excel expert and they don't help me to do it so I can't test the app in my shop. I use a lot of app in my shop and is the first time I can't install an app because the customer service doesn't help to so the change from a competitor app. Not a good service
I'm sorry to hear that you had a negative experience with our app. I would like to sincerely apologize for any inconvenience you may have faced and assure you that your concerns are our top priority. We did replied to your questions 4 days ago (on 12th April) about the import issue you mentioned. Not sure you have received our response. (response email has already been sent to you again). In rare case, emails may sit in your spam inbox, so pls do have a check there too. Our support team is working 7 days a week, 12 hours a day from 8AM-8PM.
