VOL ‑ Surcharge & Product Fees
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Great app and excellent support! I tested the app during a busy event weekend, and it worked exactly as expected. The setup was straightforward, and the functionality was reliable throughout the entire event. What stood out the most was the support of the app. Responsive, helpful, and took the time to answer all my questions. I would definitely recommend this app to merchants who need to add fees, deposits, or other charges to their Shopify carts. Thank you again for the great experience!
Wow, thank you so much for taking the time to write such a thoughtful review! 🙏 I’m especially happy to hear the app performed reliably during your busy event weekend. That’s exactly the kind of situation where merchants need to be able to trust their tools without worrying whether fees will apply correctly. It was a pleasure working with you and answering your questions along the way. I truly believe great support is just as important as the product itself, so your kind words mean a lot to me personally. Thank you again for putting your trust in VOL Extra Fees & Surcharges and for recommending us to other merchants. I look forward to helping you down the road. 😊 — Vugar
VOL Product Fees & Surcharges has been a fantastic app to work with, but what really stands out is the customer support. I had several questions during the setup, and Vugar was incredibly responsive, knowledgeable, and patient throughout the entire process. He took the time to explain everything clearly, helped me configure the app exactly the way I needed, and made sure everything was working before closing the case. It’s rare to find this level of support these days, and you can genuinely tell they care about helping merchants succeed. If you’re looking for a flexible fee app backed by an amazing support team, I highly recommend VOL Product Fees & Surcharges.
Thank you so much for such a thoughtful review! 🙏 It was a pleasure working with you throughout the setup. I always try to make sure merchants not only get the app configured correctly, but also understand how everything works so they can feel confident managing it going forward. 😊 Your kind words truly mean a lot. Building a flexible app is important, but providing responsive, founder-led support is something I care deeply about. Thank you for trusting VOL Product Fees & Surcharges, and I’m always here if you need anything in the future. — Vugar
非常感谢您给我们留下五星好评！🙏 希望这款应用使用起来简单顺畅，也能真正帮助到您的店铺。 今后如果有任何问题、建议，或者需要我们协助设置，请随时联系我们。我们很乐意为您提供帮助。 — Vugar 😊
VOL Product Fees & Surcharges has been exactly what we were looking for. We needed to apply different fee amounts based on specific products and customer locations, and the app gave us the flexibility to create separate fee rules using both product filters and country filters. The setup was much easier thanks to Vugar, who patiently guided me through the entire configuration and made sure everything worked exactly as required. He answered all of my questions quickly, explained how to build the fee rules, and ensured I understood how to manage the product and country filters myself going forward. If you’re looking for a Shopify app that supports flexible product fees, country-based surcharges, processing fees, or other conditional fee rules, this is an excellent solution. The app is powerful, easy to configure, and backed by outstanding customer support.
Thank you so much for this amazing review! 🙏 It was a real pleasure working with you on your fee setup. Your use case involved combining product and country conditions, so I’m really happy we were able to build a solution that matched your requirements exactly. I also appreciate your kind words about the support. My goal is not only to get everything working but also to make sure merchants feel confident managing their setup themselves afterward. Knowing you had a great experience means a lot. Thank you again for trusting VOL Extra Fees & Surcharges. If your requirements evolve or you need help with anything else, I’m always just a message away. 😊 — Vugar
The support was very helpful with answering questions and setting everything up. Thanks Vugar for walking me through the setup.
Thank you so much for the kind review! 🙌 It was a pleasure helping you get everything set up. I’m really glad we could walk through the configuration together and get everything working the way you needed. If you ever have more questions or need a hand in the future, I’m always happy to help. 😊 — Vugar
So my learning experience with Shopify thought me all themes are different and handle apps different. I reached out to the built in chat support and immediately got a response. The developer worked through all the issues of theme compatibility and also done some coding issues on the theme to make things look better. I am very grateful. The app itself is quite powerful with many options. I think you should give this one a go and let them help you fix any buggy issues you come across.
Thank you so much for such a thoughtful review! 🙌 You’re absolutely right—every Shopify theme behaves a little differently, and sometimes a few adjustments are needed to make everything work perfectly. I’m really glad we could get everything sorted out together and even improve the overall experience on your store. Thank you for trusting us throughout the process. If you ever need a hand again or have new ideas you’d like to implement, just let me know. Always happy to help! 😊 — Vugar
Great onboarding support. Quick, personalized, and complete. Even though I'm not going to be able to add personalized fees on my draft orders in the "Payment" section, I got it added on the "Products" section in an automatic way. The limitation comes directly from Shopify, so the product is solid.
Thank you so much for the review! 🙌 I’m really glad we could find a solution that worked for your workflow. Shopify does have some platform limitations, so I appreciate your understanding there. It was a pleasure working with you to automate the fee process within those constraints and get things running smoothly. Always happy to help whenever new requirements come up 😊 — Vugar
We’ve had a great experience with VOL – Charge Fees & Tariffs. We needed a fairly specific setup to apply a 2% fee in our POS workflow, and the team worked closely with us to get everything configured correctly. Vugar was incredibly responsive, patient, and willing to jump in to test different approaches until we found the right solution for our business. The app is flexible, and the support has been outstanding. If you’re looking for an app to manage custom fees and surcharges with a team that genuinely cares about helping merchants succeed, I highly recommend it.
Thank you for taking the time to share such detailed feedback! It was a pleasure working with you to find the right setup for your POS workflow. Every business has unique requirements, and we’re committed to being flexible and hands-on to ensure our merchants achieve exactly what they need. Your kind words about our support truly mean a lot. We believe that great software should be backed by a team that genuinely cares about helping merchants succeed, so it’s wonderful to hear that this was reflected in your experience. 😊 Thank you again for your trust and recommendation. If you ever need anything in the future, we’re just a message away. – Vugar @ VOL Apps
great app! and even greater support, fastest on the market!
Thank you for the kind words! 😊 Really happy to hear you’re enjoying the app and had a great support experience. We do our best to be there when merchants need us most. Thanks again for your trust! — Vugar
Works much better than other apps we tried. Great customer service. I really appreciate how they helped us get it all set up and then followed up to make sure it was working well for us.
Thank you so much for the wonderful review! 🙌 I’m really glad we could help make the transition smooth and get everything configured properly. Following up to ensure things continue working well is just as important to us as the initial setup. Always happy to help whenever you need anything 😊 — Vugar
great guy to work with and easy to follow
Thank you so much for the kind words! 😊 It was a pleasure working with you. If you ever need anything in the future, just reach out — I’m always happy to help. – Vugar
Great app and even better support. We needed to add a credit card processing fee to our Shopify store and the app handled it well. Whenever we had questions or needed adjustments, Vugar responded quickly and personally helped us get everything configured correctly. Very impressed with the level of support and willingness to help. Highly recommend for anyone needing custom fees or surcharges in Shopify.
Thank you so much for the thoughtful review! 🙌 I’m really glad we could get the credit card processing fee configured exactly the way you needed. Every store has its own requirements, so it’s always rewarding to work through those details together and find the right setup. Thank you for trusting us with your store, and please don’t hesitate to reach out if you ever need anything else in the future 😊 — Vugar
Hi, He was so super helpful, and patient worked hard on customizing the app to work with my other apps.
Thank you so much for the kind words! 🙌 I’m really glad we were able to get everything working alongside your wholesale discount app. Every store setup is a little different, so I appreciate your patience while we worked through the customization together. Always happy to help whenever you need anything 😊 — Vugar
We needed to add an optional fee to our store and had some very specific requirements around how it should behave for customers. Vugar was incredibly responsive, understood exactly what we were trying to achieve, and helped us get everything working correctly. What impressed me most was the level of support. He was available almost immediately, answered all questions, made adjustments while we tested, and even helped with display issues after the main setup was completed. The app does exactly what we need, and the support has been outstanding. Highly recommended if you need flexible fee and surcharge options in Shopify.
Thank you for such a detailed review! 🙌 Your setup had some unique requirements, so I’m really glad we could work through everything together and get it behaving exactly as intended. I believe the little details matter, especially when fees directly affect the customer experience. Thank you for your patience during testing, and I’m happy we were able to fine-tune both the functionality and the display. Always here if you need anything else in the future 😊 — Vugar
We added this app to apply product fees in Shopify POS. When I ran into some issues going live with the new fees, Vugar was able to assist and figure out what the problem was so we could fix it. It was nice that someone was so readily available to help!
Thank you so much for taking the time to leave a review! I’m glad we were able to get everything working properly for your Shopify POS setup. Every store has its own unique workflow, so when issues come up during launch, we’re always happy to jump in, investigate, and help get things running smoothly. We truly appreciate your trust in VOL Product Fees & Surcharges and your kind words about our support. If you ever need help with additional fee rules, POS workflows, or custom setups in the future, please don’t hesitate to reach out. Thanks again for choosing VOL Apps! — Vugar
Highly recommended. Quick and easy support that was very helpful!
Wow — thank you for such a thoughtful review. It truly means a lot. 🙏 For me, support is not just about answering questions — it’s about understanding the actual business problem and finding the best possible solution together. I’m really glad we were able to work through your requirements and make progress toward the right approach. Thank you for your patience, trust, and collaboration throughout the process. Reviews like this are exactly why I stay hands-on with our merchants every day. Always happy to help whenever you need anything. — Vugar
Vol goes beyond what is expected with support. I don't think they ever sleep! - Vugar ( the founder) seems to always be active on the chat - ready to help solve issues or answer questions! Very happy so far with the App which provides some functions that Shopify does not provide. App needs some minor tweaks - but we are working together to solve those. Highly recommend the App not only the product but even more for the support.
Wow — thank you so much for the incredibly kind words 🙌🍁 This honestly means a lot. We’re trying to build the kind of support and product experience we’d want ourselves as merchants. Really appreciate your patience while we fine-tune the remaining details together — happy to keep working side by side until everything is perfect 😊 - Vugar
Vugar has a good sense of humour and is doing good for the world! Thanks for your personal friendly support. 5 stars for commander V.
Haha, this absolutely made my day 😄🙌 Thank you so much for the kind words and good vibes — happy Commander V could help! Always here if you need anything 🚀 - V for Vugar
Very helpful!
Thank you so much for a review! Really appreciate you taking the time to leave a review 🙏 Glad I could help — feel free to reach out anytime if you need anything else. — Vugar
the founder will answer your special request personally, not AI, not robot, but real person fixing or building features that fits your product. Can't recommend more for his help. I will keep using his service in the future.
Thank you so much for this review — I truly appreciate it 🙏 I believe every store has its own unique needs, so whenever possible I prefer to personally jump in and help instead of giving generic answers. Glad I could support your setup and make it work the way you needed. Feel free to reach out anytime — always happy to help. — Vugar
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