VOL Product Fees & Surcharges
The reviews for the VOL Product Fees & Surcharges Shopify app are overwhelmingly positive, with users praising its ease of use, flexibility in adding fees, and excellent customer support. Many users highlighted how the app made it simple to add extra charges to specific products or orders without manual adjustments. The support team, led by Vugar, was consistently mentioned for their responsiveness, patience, and willingness to assist with setup and customization. Users also appreciated the quick addition of new features based on their requests and the smooth functionality of the app. Overall, the app was described as practical, reliable, and highly recommended for merchants needing flexible fee or surcharge options.
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Useful app with super responsive developer! Had a couple custom requests and Vugar was so quick to work on changes! He was able to understand and meet our unique needs in a friendly and timely manner. Highly recommend!
Thank you so much for your wonderful review and recommendation! 🙏 It was a pleasure working through your custom requests and adapting the app to fit ColorCase’s unique needs. I’m especially glad the changes were completed quickly and that you felt understood and supported throughout the process. Thank you for trusting VOL Apps. Whenever you need another adjustment or have a new idea, I’ll be happy to help. — Vugar 😊
We were worried about those apps that add hundreds of $0.01 items to the cart… very happy that found VOL Extra Fees that handles % fees properly without crash.
Thank you so much for your review! 🙏 We completely understand your concern—adding hundreds of $0.01 items is not the kind of experience merchants or customers should have. I’m glad VOL Extra Fees gave you a cleaner and more reliable way to apply percentage-based fees without cluttering the cart or causing issues. Thank you for trusting VOL Apps. We’ll keep working to ensure the app remains stable, accurate, and easy to use. — Vugar 😊
App worked as intended with no issues
Thank you for your review! 🙏 We're delighted to hear the app worked exactly as intended from the start. It's especially great to know the POS functionality met your needs and made your transition from your previous app a smooth one—that's exactly the experience we aim to provide. Thank you for trusting VOL Apps. If you ever need assistance or have ideas for new features, we're always here to help. — Vugar 😊
Vugar provided exceptional assistance during the setup of our custom fees, significantly streamlining the process for both our team and our customers. Despite encountering several complex and non-standard scenarios, Vugar remained highly supportive.
Thank you so much for your wonderful review! 🙏 It was a pleasure helping you get your custom fee setup exactly the way you needed it. I know your store had several unique and non-standard scenarios, and I'm really glad we were able to find a solution that streamlined the experience for both your team and your customers. Feedback like yours means a lot because it reflects what we strive for every day—not just building a flexible app, but providing support that merchants can rely on when they face complex requirements. Thank you for trusting VOL Apps over the past two months. If you ever need anything else, I'm always happy to help. — Vugar 😊
We've been testing this app for a couple of weeks now and it works great. It's given us a way to charge users for ice packs and insulated shippers when they buy products that are at risk of melting in transit. We had some questions during initial setup and configuration and the developers were super responsive and helped us get it working the way we wanted it to right away. I would reccomend this app if you're trying to automatically add fees.
Thank you so much for taking the time to leave such a detailed review! 🙏 It’s fantastic to hear that the app is helping you automatically add fees for ice packs and insulated shippers. Supporting these kinds of real-world use cases is exactly why we built it, and we're thrilled it’s working so well for your store. I'm also glad we could answer your setup questions and get everything configured the way you wanted without delay. We believe every merchant has unique requirements, so we're always happy to help tailor the app to fit your workflow. Thank you for trusting VOL Apps and for recommending us to other merchants. We truly appreciate your support and look forward to helping your business continue to grow! — Vugar 😊
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