Professional Salon Brands NZ review for Smart Product Filter & Search

March 22, 2026

(0 Stars) We’ve been using this app for a long time, but unfortunately, the reliability has been consistently poor. This is not a one-off issue, outages and syncing failures happen almost every month. During our recent sale, products completely disappeared from all collection pages due to the app not functioning properly. Customers were unable to browse or purchase, which directly impacted our business. This resulted in a revenue loss of over $5,000 during a critical sales period. What’s more concerning is that the response is usually the same “temporary server issue” with no clear long-term fix or preventive measures shared. Suggested workarounds like disabling filters or app embeds are not real solutions, as they defeat the purpose of using the app in the first place. For a paid app that plays such a critical role in storefront functionality, this level of instability is unacceptable. Unless there are significant improvements in reliability and infrastructure, we cannot recommend this app to other businesses.