Rating

4.9

feedback

1,928

Reviews

chart

#741

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    22%
  • Less than a year
    48%
  • More than a year
    27%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by Helen and the team. Users appreciate the app's ease of use, effectiveness in filtering products, and the quick response times for resolving any issues. Helen's professionalism, responsiveness, and dedication to helping users customize the app to their specific needs have been praised consistently. Some users mentioned that the app has been a game-changer for their product organization and has significantly improved their store's functionality. However, there was one negative review mentioning issues with the app causing products to show as sold out and lack of response from the developer.

Highlights

Exceptional customer support and responsiveness
Ease of use and effectiveness in filtering products
Dedication to customization and resolving issues
App as a game-changer for product organization
One negative review highlighting issues with the app and lack of response from the developer

Rating Breakdown

  • 5
    93% (1,789 ratings)
  • 4
    3% (64 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 15, 2025

Great and responsive support. Very customizable settings.

Store

Dollina

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Top notch support by Helen! Highly recommend this app!

Store

Shopin

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Great app - solves so many problems. The split varients into products is amazing, and it has a great predictive search without much setup. Honestly - I am the kind of person that typically needs to dig into an app to make it do what I want, and that's not the case with this - been perfect right out of the box. Helen was great for support - had a small issue with css and she fixed it quickly. Also didnt make me feel stupid when I asked a dumb question which is so appreciated. Great job team! Kyle

Using app

--

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 14, 2025

Jeg er meget tilfreds med Helen, fra smart product filters. De løste mine udfordringer på 24 timer og designede et element som passede til mit tema. VIRKELIG god service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

Really great app and super easy to use with tons of flexibility. The customer service is also prompt and efficient; Helen was great helping me resolve some coding issues and updating my theme.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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