Smart Product Filter & Search
#1 Shopify Filter & Search App
Rating
4.9
feedback
1,814
chart
#801
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
22%
-
Less than a year
49%
-
More than a year
26%
Reviews Summary
The reviews for the Globo Search & Filter app are mixed, with both positive and negative feedback. Positive aspects highlighted by users include excellent customer service, especially from Helen, who was praised for being quick, professional, and helpful in resolving issues. Users also appreciated the app's ease of use, functionality, and customization options. On the other hand, negative reviews pointed out critical performance issues, unreliable support, poor optimization, and communication challenges with the support team. Issues such as bugs, delays in resolution, inconsistent performance, and a significant increase in site payload size were mentioned as drawbacks. Additionally, some users faced difficulties with localization and filtering based on metafields.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 21, 2024
I had an outstanding experience with customer service. I especially want to commend Helen for her excellent support. She addressed all my concerns swiftly and with utmost professionalism. It was truly a pleasure to interact with someone so skilled and accommodating. I highly recommend this service to anyone seeking assistance!
Oct. 18, 2024
After many disappointing attempts with other apps, I came across Smart Product Filter & Search and am delighted. Finally the search looks as professional as I had imagined. In addition, it is incredibly easy to customize it to my needs. There was a small problem when setting it up, the images and descriptions were shifted incorrectly. So I sent an email to support and within less than 24 hours the problem was solved. Many thanks again to Helen, who not only solved the problem very quickly, but also kept me informed about the progress. In conclusion, I can only say that the functions of the app, the support and also the price are unbeatable and I can recommend the app 100%.
Oct. 17, 2024
The filter feature is very comprehensive, the filter tree helps you organize all the filters super easily, and they have a support team available to answer all your questions. Helen helped me resolve some things I couldn't find, and everything went super smoothly.
Oct. 17, 2024
We had some custom things we needed to change for our filter. Support was great and quick, thank you Helen!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more