All reviews

Rating Breakdown

  • 5
    94% (1,857 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,915)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 12, 2025

L'application est facile à installer, le service à la clientèle est rapide et efficace pour les personnalisations ou les problèmes à régler (Merci Clara!). L'ajout des filtres est une fonction très appréciée de nos clientes! Seul bémol : il faut synchroniser manuellement l'app chaque fois qu'on fait des modifications à nos collections (collections automatiques) car ce processus ne se fait pas automatiquement. Ce serait bien que cette synchro se fasse automatiquement à intervalles réguliers.

Using app

14 days

Total reviews

4

Average rating

4.3

4 / 5 Share

Oct. 24, 2025

There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer using the app, you will need to work with their support team. The upside is, their support team is very efficient.

Using app

17 days

Total reviews

9

Average rating

4.4

4 / 5 Share

Sept. 25, 2025

There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer or a dev using the app, you will need to work with their support team. The upside is, their support team is great. The filters work great, are easy to setup, and their team is always quick to respond and help with any issues in our configuration, implementation, and guidance on customization or any other particular questions. The app does get extremely expensive depending on your catalog size, but our site could not work without it, and the competitors do not offer a comparable experience.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 17, 2025

It's a good app which is intuitive to use and any bugs that occour do get fixed by a manual refresh or by the support team (special mention to Helen)

Using app

Over 3 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Aug. 20, 2025

sync product automatic sometimes doesn't work

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2025

Having a few issues that were resolved promptly, and I received proper advice from the agent. Really appreciate your support, Helen!

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 6, 2025

Fast response from the support team!

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 16, 2025

問題が発生したときに問い合わせをしたところ返信、対応は非常にスピーディーだったので、安心して利用していただけると思います。

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 26, 2025

This app worked great for us for many years! Today we had our first issue and Helen solved the issue in a minute! Great customer support and product!

Using app

About 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 23, 2025

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 3, 2025

Great customer service from Helen. We were having some integration issues and she resolved the problem quickly and efficiently.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 3, 2025

Good app, we reviewed several and found this to be the best. It does a lot of what we want plus the support provided by the team is great. Thank you Globo!

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 7, 2025

Nous avons commencé à utiliser cette application il y a une semaine et jusqu'ici, nous sommes conquis ! Le service client est particulièrement remarquable, efficace et très rapide (résolution de nos questionnements et problèmes en moins de 24h).

Store

Ex-voto

Using app

7 days

Total reviews

2

Average rating

4.5

4 / 5 Share

July 30, 2025

Solid app with a few hurdles at first: I initially had a rough experience with this app due to some major glitches that impacted my storefront—checkout was blocked, products weren’t showing, and my site would occasionally freeze. It took a few frustrating support tickets (including with Shopify) to trace the root cause, one of which turned out to be a conflict with Smart Filter while having Afterpay installed. To their credit, the support team was responsive and worked quickly to resolve the issue. Since then, it’s been running smoothly and doing what I need it to do. The interface can be a bit confusing, and I’ve had to reach out for help more than once, but they’ve always come through with solutions. Overall, it's a good tool—just be prepared for a small learning curve and make sure it plays nicely with any other apps you’re using.

Using app

8 months

Total reviews

1

Average rating

1.0

4 / 5 Share

March 6, 2025

This app is great and the customer support is quick. We recently had an issue that appeared to have been caused by Shopify updates where it removed our styling to our search. Helen went above and beyond in trying to contact us and help with our issue. She resolved it quickly, and communicated thoroughly what the problem was.

Using app

12 months

Total reviews

6

Average rating

4.2

4 / 5 Share

Dec. 13, 2024

This plugin is good, there are some limitations, but support helped me with every problem I had. So I managed to do what I wanted on my page. Thanks Helen for her support.

Store

My Store

Using app

19 days

4 / 5 Share

Nov. 4, 2024

Quick anser from support. Some features should be updated: when a customer searches for a product by typing it in the search field, he ends up on the product page.. It is not possible to switch from the product page to the catalog of other similar products if the customer wants to compare the selection quickly and easily

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 27, 2024

Good functional features. Although there was a hiccup, the online support from the team was swift with regular friendly email updates and customised messages. Thanks for the great experience.

Using app

27 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 23, 2024

Helenのサポートが素晴らしいです。英語ですが、不具合があれば迅速に対応してくれます。

Using app

7 months

Total reviews

6

Average rating

4.8

4 / 5 Share

July 11, 2024

The best for everything, services, many options & supports I'm using the Smart Product Filter & Search and also the GLO Color Swatch apps, it drastically changed the website experience for the clients. Really important for me to thank Helen, Ariya, Sarah and Jay for all the services and supports they gave to improve the website. You can trust them 100% I highly recommend all of the GLOBO apps.

Store

Made4Me

Using app

About 2 months

Total reviews

4

Average rating

4.8