Smart Product Filter & Search

amazing support! Wanna give a shoutout to Annie from support team for quick and amazing response

Clara was very helpful to resolve our problem with product category details not displaying across our product range.

Works well for collection page filters and search. There's been quite a few instances where it overrides other apps and interferes with functionality, but the support team is responsive and is always able to find a solution. Being based in the US, it can take a while for the back and forth since support is overseas.

The app is nice a simple to use and the support team incredibly helpful. But what is desperately needed is merchandising rules to search results. The ability to promote and demote products based on something like product tags would be a huge improvement to the current search results. The hide option is not viable as it will hide the products from the site completely. The accuracy of the searching is also wildly inconsistent. More layout options for the pop outs such as choosing the order results appear in would be great as well as an option for customers to choose the number of columns in category and search pages.

Although the app can occasionally have bugs, the customer support is solid (thanks, Clara) and issues are resolved promptly.

Rocky start but overall great customer service! I do wish some of the stuff was more intuitive but overall still a great product & team!

The app does a great job providing user friendly filtering options. When I have reached out to the developer they are very responsive and fix problems quickly. The only negative is that I have had the app fail on several occasions. It wasn't until I notice the failures and contacted Globosoftware that the issues are addressed.

L'application est facile à installer, le service à la clientèle est rapide et efficace pour les personnalisations ou les problèmes à régler (Merci Clara!). L'ajout des filtres est une fonction très appréciée de nos clientes! Seul bémol : il faut synchroniser manuellement l'app chaque fois qu'on fait des modifications à nos collections (collections automatiques) car ce processus ne se fait pas automatiquement. Ce serait bien que cette synchro se fasse automatiquement à intervalles réguliers.

There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer using the app, you will need to work with their support team. The upside is, their support team is very efficient.

There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer or a dev using the app, you will need to work with their support team. The upside is, their support team is great. The filters work great, are easy to setup, and their team is always quick to respond and help with any issues in our configuration, implementation, and guidance on customization or any other particular questions. The app does get extremely expensive depending on your catalog size, but our site could not work without it, and the competitors do not offer a comparable experience.

It's a good app which is intuitive to use and any bugs that occour do get fixed by a manual refresh or by the support team (special mention to Helen)

sync product automatic sometimes doesn't work

Fast response from the support team!

問題が発生したときに問い合わせをしたところ返信、対応は非常にスピーディーだったので、安心して利用していただけると思います。

This app worked great for us for many years! Today we had our first issue and Helen solved the issue in a minute! Great customer support and product!

Great customer service from Helen. We were having some integration issues and she resolved the problem quickly and efficiently.