NipponKits review for Smart Product Filter & Search

1 / 5

Feb. 3, 2026

1- YOU WILL ALWAYS HERE THIS : SORRY ITS NIGHT TIME, WORST CUSTOMER SERVICE OMMMMMMMMMG !!!! 2- I've been using Smart Filter & Search app for many months and I'm extremely disappointed with both the product quality and customer service. MAJOR ISSUES: Broken Filters - The filters I configure disappear regularly for no reason. This is a recurring problem that makes the app completely useless. No Customer Support - I reported this issue 20 DAYS AGO. Their response: "It's in progress." No real solution, no follow-up, just empty promises. No Compensation - Despite this major malfunction, no refund, no discount, no gesture of compensation. They keep charging me for an app that doesn't work. Overpriced - The app is expensive for the poor quality it offers. And what it does offer doesn't even function properly. MY FINAL VERDICT: Don't waste your money. This app is expensive, useless, and the customer service don't resolve your technical problems. Find an alternative - there are plenty of better options out there. I DO NOT RECOMMEND THIS APP AT ALL.

Using app

7 months

Total reviews

8

Average rating

3.9

Smart Product Filter & Search for Shopify
Smart Product Filter & Search
4.9 star
2,095 reviews

Boost sales with AI semantic search and instant filters

Developer
Shopify App Store