Dio Candle Company review for Smart Product Filter & Search

July 21, 2019

I just read some of the negative reviews and think they're being a bit harsh. This app works perfectly for me, though I made my own filters to work specifically on the collections that I want instead of their recommended all product collections. customer service has been great - if I email them they respond usually within 24 hours. I actually emailed them because one of my filters wasnt working properly, and it was a USER (myself) error. I had set up a filter for a specific collection to show products by tags and couldnt figure out why a certain tag wasnt working - turns out those tagged products werent in the collection I was filtering. Added them in, resynced, and boom it works. Yes you have to resync often, but it takes like 2 minutes so who cares? I also emailed them about another thing - I wanted to display product type rather than product vendor and they told me their app wasnt set up that way but they took the time to write me out the code and send me screen shots of where to add it. honestly - what more do you want from an app?? it works and the customer service gets back to you with resolutions.